Runtime error 63

[Guest]

When I start Microsoft Word I get "Run time error 53" File not found
Qstartup.dll.

What should I do to resolve this? I am using an OEM version of Microsoft
Office that came with the computer?

 

[Jay Freedman]

When I start Microsoft Word I get "Run time error 53" File not found
Qstartup.dll.

What should I do to resolve this? I am using an OEM version of
Microsoft Office that came with the computer?

Since there is no file named Qstartup.dll that comes with Office, this is
most likely a problem with an add-in supplied with some other software. A
search on Google didn't turn up anything useful.

See section 4 of http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
for troubleshooting steps. You may also need
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx to help you
look for other types of add-ins.

When you find the troublemaker, you have the choice of uninstalling it and
doing without whatever functions it supplies, or getting help from the
person or company that created it.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Cindy M -WordMVP-]

Hi =?Utf-8?B?VG9tbWll?=,

When I start Microsoft Word I get "Run time error 53" File not found
Qstartup.dll.

What should I do to resolve this? I am using an OEM version of Microsoft
Office that came with the computer?

Qstartup.dll would be some kind of tool that's been installed to enhance
Word. Have you added anything to the computer since you bought it?

If not, then this is something the computer distributor has installed and
would certainly fall under your OEM support contract. Q for "Quicken",
perhaps? In any case, it appears a file is missing that the Addin is
looking for. If you want to use the Addin, you have to contact the company
that provided it. Otherwise, you can probably get rid of it (best by
uninstalling through the Control Panel/Add Remove programs).

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or
reply in the newsgroup and not by e-mail