Rules turned off unexpectedly

[Jeff Levin]

I have Outlook 2002 running on a Windows 2000 platform.
It is connected to an Exchange 2002 Server also running
on Windows 2000. My Outlook has 8 rules set up on the
Rules Wizard.

Several times in recent weeks, I've found two of the
rules turned off for no reason -- the two rules that
reside on the server (the ones that don't say "client-
only" next to them). The Exchange administrator says
that he hasn't done anything that would affect them. They
work when I turn them back on, but a few days later, I
find them turned off. Nobody else has been in my machine.

There's no record of anything like this ever happening in
the MS Knowledge Base or anywhere else on the web that I
can find via a search. Does anybody have any idea of
what I've done wrong?

 

[Diane Poremsky [MVP]]

Are you accessing the mailbox from another machine? Outlook 2002 stores all
rules in the mailbox and if the 2 rules fail when you use another computer,
they are disabled.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

 

[Jeff Levin]

No, this is one machine with Outlook communicating with
one Exchange Server.

-----Original Message-----
Are you accessing the mailbox from another machine? Outlook 2002 stores all
rules in the mailbox and if the 2 rules fail when you use another computer,
they are disabled.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30

I have Outlook 2002 running on a Windows 2000 platform.
It is connected to an Exchange 2002 Server also running
on Windows 2000. My Outlook has 8 rules set up on the
Rules Wizard.

Several times in recent weeks, I've found two of the
rules turned off for no reason -- the two rules that
reside on the server (the ones that don't say "client-
only" next to them). The Exchange administrator says
that he hasn't done anything that would affect them. They
work when I turn them back on, but a few days later, I
find them turned off. Nobody else has been in my machine.

There's no record of anything like this ever happening in
the MS Knowledge Base or anywhere else on the web that I
can find via a search. Does anybody have any idea of
what I've done wrong?

.

 

[Guest]

I have the exact same problem. They seem to randomly turn off. The mailboxes are being accessed from the same computer each time... and here's the kicker... randomly I'll get a message telling me to pick client or server rules and no matter what I pick either the rules stop working or they disappear...

I haven't been able to figure anything out but if I do I'll let you know... If you find anything... can you let me know?

Thanks