Rules Stopped Working in Outlook 2007


T

Travel_Allen

I had 3 rather straightforward rules set in Outlook 2003 for more than 3
years and they always worked. I upgraded to Outlook 2007 in mid-September
and the rules continued to work just fine until about 1 week ago. The rule
moved email received via a particular account to a specified folder. Nothing
more complicated than that. I had 2 rules like that; 1 for each of 2
different email accounts. I also had a rule that moved email upon receipt
with specified words in the subject to a specified folder. None of these 3
rules currently works; but if I run them manually, they work just fine, so i
know there is nothing wrong with the logic. Can anyone help?
 
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T

Travel_Allen

I have tried deleting the existing rules and recreating them, but they still
don't work.
 
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T

Travel_Allen

I followed the recommendations on www.msoutlook.info/questions/133.
Resetting the .srs-file did not work. Disabling cache and recreating the
rules did not work, BUT, when I diabled cache exchanged mode, renamed my .ost
file to "old", and created the rules, they did work. However, once I turned
Cache Exchange Mode back on, the rules no longer work.
 

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