Rules in Outlook 2003

G

Guest

I'm running Outlook 2003 in XP Pro SP2. I have rules setup to examine who
the sending is on incoming emails and then it's supposed to delete emails
from specific senders.

The problem is that the rule is not run as emails arrive as the rule
stipulates. Other rules that follow the delete rule execute as they should
but the delete rule does not. The only way that the delete rule will run is
if I run it manually.

Why?

Any help would be appreciated!
 
B

Brian Tillman

PeterM said:
I'm running Outlook 2003 in XP Pro SP2. I have rules setup to
examine who the sending is on incoming emails and then it's supposed
to delete emails from specific senders.

The problem is that the rule is not run as emails arrive as the rule
stipulates. Other rules that follow the delete rule execute as they
should but the delete rule does not. The only way that the delete
rule will run is if I run it manually.

How do you know it doesn't run? Perhaps it is running and doesn't match on
any of the messages for some reason, like your condition not actually
matching the condition of the incoming message. What does your rule look
like and can you give an example of a message you believe should cause the
rule to run? (Hiding real addresses, of course.)
 
G

Guest

I know that the rule woks because it deletes the email when I "Run Rules Now"
manually.

Anyway, here is the rule

Apply this rule after the message arrives
sent to (e-mail address removed)
delete it

when an email is delivered to (e-mail address removed) the email is not deleted

however, when I "Run Rules Now..." it deletes the email
 
B

Brian Tillman

PeterM said:
I know that the rule woks because it deletes the email when I "Run
Rules Now" manually.

Anyway, here is the rule

Apply this rule after the message arrives
sent to (e-mail address removed)
delete it

when an email is delivered to (e-mail address removed) the email is not deleted

however, when I "Run Rules Now..." it deletes the email

Try changing your rule to look for (e-mail address removed) in the header.
 

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