Rules and New Item Alerts in Outlook

[alex]

I have a problem with a rule I have set up in Outlook. The rule
attempts to show a New Item Alert only when the email contains the word
"Message", the intention being to use this in a small office
environment to forward phone messages to people's computers when they
are out.

The problem is that the New Item Alert is appearing for ALL emails,
whether they contain the word "Message" or not. Is this a limitiation
of the New Item Alert (not to be confused with the Desktop Alert where
the message fades in and out on the desktop). I have a number of other
rules ahead of this one to deal with spam etc, but it seems unlikely
that this would affect it.

Its also difficult to find any documentation on the New Item Alert -
anyone know where I can some?

Alex

 

[Diane Poremsky [MVP]]

there is nothing to document.... which is why you found nothing.

Can you use more words besides message? Are you using a custom form? If so,
include the criteria 'uses form'.

 

[alex]

Thanks. I'm not using custom forms but adding a word (like "phone
message") seems to work. I guess this is something that would be useful
to document....

Alex