Rules and Alerts dialog fails to launch

G

GKendall

When I click on Rules and Alerts in the Tools menu, a dialog appears and
fades almost instantly. What can I do to make the dialog stay visible?
 
R

Roady [MVP]

Hard to say without any configuration information.
Also, do you get any error messages?
 
G

GKendall

Roady-

What configuration do you need to diagnose? Where can I find it?

Thanks,
George
 
G

GKendall

Roady-

In About Microsoft Outlook:
Microsoft Office Outlook 2007 (12.0.6300.5000) SP1 MSO (12.0.6213.1000)

In Account Settings I have 3 accounts all set to: MAPI

Hope this helps.

Thanks,
George
 
R

Roady [MVP]

So these are Hotmail accounts then? Those do not support rules from Outlook.
You'll have to set them in the web interface of Hotmail itself.
 

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