Rule not working..

[jim]

This *should* be an easy one..



A user wants an automated reply to be sent from the server ONLY when the
sender is from within the company. I started with a blank rule that checks
messages when they arrive. Check for the word MyCompanyName in the sender's
address and have the server reply using a specific message. Unfortunately
it doesn't reply as expected to internal emails..



If i choose "sender is in specified Address Book" and select the GAL, the
rule will run only on the workstation where it was created (not good).



If i choose "with specific words in the message header" and enter
MyCompanyName, the automated reply is sent to ALL incoming emails since my
company's name will show up somewhere in the header.



The interesting thing is that if i use my original config but specify only
external domains, it works as expected and only reply's to messages sent
from those domains.



There are no other rules or Out of Office configurations setup on this
mailbox. The rule is being created from within Outlook 2k3 will all service
packs and updates applied. I've tried creating it from different
workstations and Outlook installations, but the results are always the same.





Any thoughts?



Thanks in advance..

 

[Roady [MVP]]

Let's turn it around.
Internal messages don't use an SMTP address so you should be able to
configure a rule that replies to all mails except if it has an "@" in the
sender's address. You might want to set some additional exceptions to
prevent endless mail loops.