Rule for catching incoming mail from outside company not working

[Guest]

I read in an Outlook tips and tricks page that you can capture emails from outside the company in rules by looking for an @ in the sender's address. I created such a rule, and it doesn't work. What will? I tried searching for '.com', '.org', or '.gov' also, and that doesn't work either

Details

I have a series of rules that try to capture emails that I actually want to read, and put them into the inbox that I actually read. Basically, rule 1 is supposed to capture emails from people in my contacts, move them to my good inbox, and stop processing more rules. Rule 2 is supposed to capture emails from outside the company, put them in my 'Probable Spam' folder, and stop processing more rules. The third rule is supposed to forward all remaining messages (presumably from inside the company) to my good inbox, and stop processing more rules. The rules are in that order

I've had the third rule forever, and it's always worked. The first two are new and only partially functioning at best. My biggest surprise is that I still end up with messages in my network inbox. The third rule isn't supposed to care about the sender or anything else. There's no conditions on it. And yet, at this time, messages from outside the company land in my network inbox and stay there

Here is rule 1:

Apply this rule after the message arrive
with '.com' or 'org' or '.gov' in the sender's addres
and sender is in Contacts Address Boo
Move it to the Inbox2 folde
and stop processing more rule

Here is rule 2

Apply this rule after the message arrive
with @ in the sender's addres
move it to the Probable Spam folde
and stop processing more rule

Here is rule 3

Apply this rule after the message arrive
move it to the Inbox2 folde
and stop processing more rule

I am using Outlook 2002 (10.4219.4219) SP-

Thanks in advance.

 

[Sue Mosher [MVP-Outlook]]

Does your company use Exchange or some other mail server for internal mail?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

I read in an Outlook tips and tricks page that you can capture emails from

outside the company in rules by looking for an @ in the sender's address. I
created such a rule, and it doesn't work. What will? I tried searching for
'.com', '.org', or '.gov' also, and that doesn't work either.

Details:

I have a series of rules that try to capture emails that I actually want

to read, and put them into the inbox that I actually read. Basically, rule
1 is supposed to capture emails from people in my contacts, move them to my
good inbox, and stop processing more rules. Rule 2 is supposed to capture
emails from outside the company, put them in my 'Probable Spam' folder, and
stop processing more rules. The third rule is supposed to forward all
remaining messages (presumably from inside the company) to my good inbox,
and stop processing more rules. The rules are in that order.

I've had the third rule forever, and it's always worked. The first two

are new and only partially functioning at best. My biggest surprise is that
I still end up with messages in my network inbox. The third rule isn't
supposed to care about the sender or anything else. There's no conditions
on it. And yet, at this time, messages from outside the company land in my
network inbox and stay there.

 

[Sue Mosher [MVP-Outlook]]

Which is it? Exchange or some other mail server? In an Exchange environment,
messages coming from Outside will have Internet headers that internal
messages don't carry.

A good rule troubleshooting technique is to have each rule add a unique
category to the message. That way, you'll know exactly what rules fired on a
given message.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Yes, it does. What difference does that make?

BTW, these problems were occuring even when my machine was attached to the

network and outlook was up and running.

----- Sue Mosher [MVP-Outlook] wrote: -----

Does your company use Exchange or some other mail server for internal mail?

I read in an Outlook tips and tricks page that you can capture

emails from
outside the company in rules by looking for an @ in the sender's address. I
created such a rule, and it doesn't work. What will? I tried searching for
'.com', '.org', or '.gov' also, and that doesn't work either. actually want
to read, and put them into the inbox that I actually read. Basically, rule
1 is supposed to capture emails from people in my contacts, move them to my
good inbox, and stop processing more rules. Rule 2 is supposed to capture
emails from outside the company, put them in my 'Probable Spam' folder, and
stop processing more rules. The third rule is supposed to forward all
remaining messages (presumably from inside the company) to my good inbox,
and stop processing more rules. The rules are in that order. first two
are new and only partially functioning at best. My biggest surprise is that
I still end up with messages in my network inbox. The third rule isn't
supposed to care about the sender or anything else. There's no conditions
on it. And yet, at this time, messages from outside the company land in my
network inbox and stay there.

with '.com' or 'org' or '.gov' in the sender's address
and sender is in Contacts Address Book
Move it to the Inbox2 folder
and stop processing more rules
with @ in the sender's address
move it to the Probable Spam folder
and stop processing more rules
move it to the Inbox2 folder
and stop processing more rules