How to I fix rules that stop working?


R

roxitheatre

My rules stop working. I usually make rules from messages. I save the
sender's email to contacts, use the rule template, (when messages arrive from
XXX move to the ZZZ file on this computer only, select the option to apply
the rule now in current folder, and it works. Until the next time I get mail
from the sender. I check that the sender's email address is exactly the same
as the original rule's or I add it the the contact info and the rule with the
other address. I am frustrated!!!
 
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R

Roady [MVP]

Which version of Outlook are you using?
Which mail account type are you using?
How many rules do you have configured in total?
 

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