Rule & Alerts Not Working Automatically

P

P.Ramirez

I am 1 of 7 people who have access to a shared mailbox. We have set up
subfloders to organize the incoming messages, however i have to manually run
the rules message inorder for the messages in the inbox to be moved into the
appropriate subfolder. The rule for my personal inbox work fine, does this
have to do with the fact that multiple people have access to the box?

Can different users have different rules set up for a shared mailbox or will
that cause the rule not to work?
 
P

P.Ramirez

The rules are set up on my PC for the shared inbox. Should they be set up
somewhere else?

Diane Poremsky said:
Where is the rule configured? on the shared mailbox or on your mailbox?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
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P.Ramirez said:
I am 1 of 7 people who have access to a shared mailbox. We have set up
subfloders to organize the incoming messages, however i have to manually
run
the rules message inorder for the messages in the inbox to be moved into
the
appropriate subfolder. The rule for my personal inbox work fine, does this
have to do with the fact that multiple people have access to the box?

Can different users have different rules set up for a shared mailbox or
will
that cause the rule not to work?
 
D

Diane Poremsky [MVP]

Are you using Exchange? If so, they need to be in the shared mailboxes
account.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


P.Ramirez said:
The rules are set up on my PC for the shared inbox. Should they be set up
somewhere else?

Diane Poremsky said:
Where is the rule configured? on the shared mailbox or on your mailbox?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


P.Ramirez said:
I am 1 of 7 people who have access to a shared mailbox. We have set up
subfloders to organize the incoming messages, however i have to
manually
run
the rules message inorder for the messages in the inbox to be moved
into
the
appropriate subfolder. The rule for my personal inbox work fine, does
this
have to do with the fact that multiple people have access to the box?

Can different users have different rules set up for a shared mailbox or
will
that cause the rule not to work?
 

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