Roxio Problems? - how to uninstall completely? XP repair install?

[oo Mike oo]

I was having trouble with my laptop seeing my desktop computer at
home, so I decided to do a system restore to a point when it was
working. Sometime between when I restored and the restore point that I
used I had uninstalled roxio.

This did fix the network sharing issue. However, now when ever I try
to move a file I get a bunch of error windows as follows:

A "Windows Installer" window pops up and says "preparing to
install..."

Then Severe X - Unable to find a certificate file. I Click OK

Then Severe X - There was a problem authenticating your version.
Please make sure your system is set to the current date. I click OK

If I click cancel while the first windows installer window is open
then there is a window with a reference to "Roxio Easy Media Creator
7 Basic DVD Edition" (no longer installed)


Is this a Roxio issue?
Would a XP repair install fix this?
I have no idea where to start tackling this thing, I don't want
anything to do with roxio on my computer.

Thanks in advance
Mike

 

[Carey Frisch [MVP]]

How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;555175&Product=winxp

Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to
Item No. 94 (Windows Installer Fix).

[Courtesy of Kelly Theriot, MS-MVP]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| I was having trouble with my laptop seeing my desktop computer at
| home, so I decided to do a system restore to a point when it was
| working. Sometime between when I restored and the restore point that I
| used I had uninstalled roxio.
|
| This did fix the network sharing issue. However, now when ever I try
| to move a file I get a bunch of error windows as follows:
|
| A "Windows Installer" window pops up and says "preparing to
| install..."
|
| Then Severe X - Unable to find a certificate file. I Click OK
|
| Then Severe X - There was a problem authenticating your version.
| Please make sure your system is set to the current date. I click OK
|
| If I click cancel while the first windows installer window is open
| then there is a window with a reference to "Roxio Easy Media Creator
| 7 Basic DVD Edition" (no longer installed)
|
|
| Is this a Roxio issue?
| Would a XP repair install fix this?
| I have no idea where to start tackling this thing, I don't want
| anything to do with roxio on my computer.
|
| Thanks in advance
| Mike

 

[oo Mike oo]

How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;555175&Product=winxp

Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to
Item No. 94 (Windows Installer Fix).

[Courtesy of Kelly Theriot, MS-MVP]

Thanks Carey!

The Windows Installer Cleanup Utility did the trick!

Mike