Router install problem

[PaulFXH]

Hi everybody
I working right now in Brazil and have a 550 kbps broadband
connection. The internet reaches the computer through a modem at
present.
However, having recently acquired a second computer we have tried to
install a wireless router (D-Link DI-524 802.11g/2.4GHz) between the
modem
and the computer.
Although I have followed the instructions to the letter, when I get
to
do the final test, I get an error message saying the router is not
detected. After telling me to check the connection between the router
and the computer (which is not the problem), the install goes no
further than this.
Note that in my desperation, I have actually physically changed the
modem and the router and the various network cables for new versions
without at all improving the situation.
I have spoken to the ISP down here but they showed little interest in
helping me.
Any clues as to how I can resolve this?
Thanks
Paul

 

[Scott Lane]

Hi everybody
I working right now in Brazil and have a 550 kbps broadband
connection. The internet reaches the computer through a modem at
present.
However, having recently acquired a second computer we have tried to
install a wireless router (D-Link DI-524 802.11g/2.4GHz) between the
modem
and the computer.
Although I have followed the instructions to the letter, when I get
to
do the final test, I get an error message saying the router is not
detected. After telling me to check the connection between the router
and the computer (which is not the problem), the install goes no
further than this.
Note that in my desperation, I have actually physically changed the
modem and the router and the various network cables for new versions
without at all improving the situation.
I have spoken to the ISP down here but they showed little interest in
helping me.
Any clues as to how I can resolve this?
Thanks
Paul

What is your wireless network adaptor on your computer? It should have
software with it to install it and connect to your router.

What instructions did you follow?

Scott

 

[Lem]

Hi everybody
I working right now in Brazil and have a 550 kbps broadband
connection. The internet reaches the computer through a modem at
present.
However, having recently acquired a second computer we have tried to
install a wireless router (D-Link DI-524 802.11g/2.4GHz) between the
modem
and the computer.
Although I have followed the instructions to the letter, when I get
to
do the final test, I get an error message saying the router is not
detected. After telling me to check the connection between the router
and the computer (which is not the problem), the install goes no
further than this.
Note that in my desperation, I have actually physically changed the
modem and the router and the various network cables for new versions
without at all improving the situation.
I have spoken to the ISP down here but they showed little interest in
helping me.
Any clues as to how I can resolve this?
Thanks
Paul

Please clarify how you have things connected and where the error message
comes up.

You should have the modem connected via Ethernet cable to the "Internet"
jack on the router. You should have (at least initially) one computer
connected via Ethernet cable to one of the router's 4 LAN jacks.

Does the first computer (connected to the router via cable) get to the
Internet OK, or is this the computer where you get the error message?

Or do you get the error message when trying to connect wirelessly from
the second computer? What is the exact wording of the error message?
Do you see a screen like this:
http://screenshots.modemhelp.net/sc...Connection/View_Wireless_Networks/Index.shtml

Did you setup encryption on the router? How did you configure the
computers?

 

[jameshanley39]

Hi everybody
I working right now in Brazil and have a 550 kbps broadband
connection. The internet reaches the computer through a modem at
present.
However, having recently acquired a second computer we have tried to
install a wireless router (D-Link DI-524 802.11g/2.4GHz) between the
modem
and the computer.
Although I have followed the instructions to the letter, when I get
to
do the final test, I get an error message saying the router is not
detected. After telling me to check the connection between the router
and the computer (which is not the problem), the install goes no
further than this.
Note that in my desperation, I have actually physically changed the
modem and the router and the various network cables for new versions
without at all improving the situation.
I have spoken to the ISP down here but they showed little interest in
helping me.
Any clues as to how I can resolve this?
Thanks
Paul

I don't think you need to use their software.

e.g. in the case of a Belkin wireless USB adaptor that came with a CD,
the best way for a techie at least, to install it was to insert the CD
just so windows can get the drivers. But not going through their
installation. Those that used their software happened to have
problems with crashes - according to dozens of amazon.com reviews..

Is this a Cable modem connected to a router?
Or a DSL modem?

You should get a light on on the router as soon as you connect a
computer to it. Or as soon as you connect a router to it. Do you get
that?

You can test that the cable modem is connecting. The following test
worked nicely for an NTL Cable Modem. It had a cable connector with
cable connected going to the wall, and a Socket which was Ethernet,
for a Router to connect to.
Older models had 2 modes USB or Ethernet which you set perhaps in an
interface. But newer ones can do either, or perhaps both. Whichever
you connect.

Now, to test a cable modem like that.. You can Connect the computer to
it without using the router. See if you get an internet connection
going.

If so, the modem works.

Connect the cable modem to the Router with a cable. (it needs a cable
from cable modem to wireless router always, even if it's a wireless
router. They eventually get to the wall physically Router->cable
modem(with eth port)->wall).

You should get a light come on on the router when you connect the
cable modem to it. Or when you connect a computer to it.

If not i.e. if no light,
THEN
it indicates an ethernet cable issue (not to do with cable in the
context of cable modem). It may be that you're using an RJ11 cable
instead of an RJ45. Only way to tell for sure, i think, is to count
the pins on the end of the connector. RJ45 has 8. (RJ11 has 4 or 6
i'm not sure. But not 8). Maybe see google images.
It may be that your ethernet cable is broken. Try a different cable
that you've tested and know works.

Though you say you've checked the cables. So i'd expect a light !
Indicating that the router sees the modem.

Make sure you connected the computer to a computer port and modem to
modem port, on the router.
the modem/Internet/WAN port on the cable modem is different to the
others. And is not an RJ11 port, even though it may looks like it.
Similarly, I once saw an RJ11 cable that was thick like an RJ45! The
only giveaway was the pins firstly, and perhaps the fact that the
cover was sort of transparent which was not normal for an ethernet
cable.

I've gone on a ramble about cables though it's probably not the
problem. Check the light.. If a light, it (prob?) isn't a cable
problem.

I actually have only ever set up one of these cable modem, wireless
router setups!

 

[PaulFXH]

I don't think you need to use their software.

e.g. in the case of a Belkin wireless USB adaptor that came with a CD,
the best way for a techie at least, to install it was to insert the CD
just so windows can get the drivers. But not going through their
installation. Those that used their software happened to have
problems with crashes - according to dozens of amazon.com reviews..

Is this a Cable modem connected to a router?
Or a DSL modem?

You should get a light on on the router as soon as you connect a
computer to it. Or as soon as you connect a router to it. Do you get
that?

You can test that the cable modem is connecting. The following test
worked nicely for an NTL Cable Modem. It had a cable connector with
cable connected going to the wall, and a Socket which was Ethernet,
for a Router to connect to.
Older models had 2 modes USB or Ethernet which you set perhaps in an
interface. But newer ones can do either, or perhaps both. Whichever
you connect.

Now, to test a cable modem like that.. You can Connect the computer to
it without using the router. See if you get an internet connection
going.

If so, the modem works.

Connect the cable modem to the Router with a cable. (it needs a cable
from cable modem to wireless router always, even if it's a wireless
router. They eventually get to the wall physically Router->cable
modem(with eth port)->wall).

You should get a light come on on the router when you connect the
cable modem to it. Or when you connect a computer to it.

If not i.e. if no light,
THEN
it indicates an ethernet cable issue (not to do with cable in the
context of cable modem). It may be that you're using an RJ11 cable
instead of an RJ45. Only way to tell for sure, i think, is to count
the pins on the end of the connector. RJ45 has 8. (RJ11 has 4 or 6
i'm not sure. But not 8). Maybe see google images.
It may be that your ethernet cable is broken. Try a different cable
that you've tested and know works.

Though you say you've checked the cables. So i'd expect a light !
Indicating that the router sees the modem.

Make sure you connected the computer to a computer port and modem to
modem port, on the router.
the modem/Internet/WAN port on the cable modem is different to the
others. And is not an RJ11 port, even though it may looks like it.
Similarly, I once saw an RJ11 cable that was thick like an RJ45! The
only giveaway was the pins firstly, and perhaps the fact that the
cover was sort of transparent which was not normal for an ethernet
cable.

I've gone on a ramble about cables though it's probably not the
problem. Check the light.. If a light, it (prob?) isn't a cable
problem.

I actually have only ever set up one of these cable modem, wireless
router setups!

Thanks to everybody for the replies.
Looks like I need to supply some more details on my setup so here
goes:

I have a Speed Stream 5200 modem supplied by the ISP. This works
perfectly receiving DSL internet from a phone line and sending this
through a network cable to VIA Rhine II Fast Ethernet Adapter on a
Desktop computer.
The broadband is not fast (550 kbps) but is fine for what we need.
When in operation, the modem has lights marked Power, DSL and ENET
lit.
The router is a D-Link DI-524 which I installed exactly as instructed.
So I have Phone Line (DSL) ->Modem->Router->Network Card on Desktop
computer.
The three lights (as mentioned above) on the modem remain lit. The
router has the following five (5) lights either lit or blinking:
Power, Status, WAN, WLAN, 1.
The network cables I am using are marked TYPE CM 75°C (UL) E188630
(folowed by a bunch of other stuff that I can supply if anybody thinks
it's relevant). The cable seems to have eight pins which therefore
seems to make it an RJ45.
However, I still get the an error message stating that No Router is
Detected and no internet connection is available on the desktop when
the router is inserted between the modem and the computer.
Note that because of this, I have not been able to check the wireless
connection to the laptop (HP pavilion dv 1000).
I hope this provides the information requested by those who have
replied to my first post.
Thanks
Paul

 

[jameshanley39]

Thanks to everybody for the replies.
Looks like I need to supply some more details on my setup so here
goes:

I have a Speed Stream 5200 modem supplied by the ISP. This works
perfectly receiving DSL internet from a phone line and sending this
through a network cable to VIA Rhine II Fast Ethernet Adapter on a
Desktop computer.
The broadband is not fast (550 kbps) but is fine for what we need.
When in operation, the modem has lights marked Power, DSL and ENET
lit.
The router is a D-Link DI-524 which I installed exactly as instructed.
So I have Phone Line (DSL) ->Modem->Router->Network Card on Desktop
computer.
The three lights (as mentioned above) on the modem remain lit. The
router has the following five (5) lights either lit or blinking:
Power, Status, WAN, WLAN, 1.
The network cables I am using are marked TYPE CM 75°C (UL) E188630
(folowed by a bunch of other stuff that I can supply if anybody thinks
it's relevant). The cable seems to have eight pins which therefore
seems to make it an RJ45.
However, I still get the an error message stating that No Router is
Detected and no internet connection is available on the desktop when
the router is inserted between the modem and the computer.
Note that because of this, I have not been able to check the wireless
connection to the laptop (HP pavilion dv 1000).
I hope this provides the information requested by those who have
replied to my first post.
Thanks
Paul-

Funnily enough I haven't seen a plain DSL modem.

can you connect comp to modem . Instead of comp to router to modem ?

If we ascertain that you can do that.. I usually after connecting my
comp to a router, type "arp -a" on the comp and get the router's
private ip listed, then I http to its interface. I think arp -a shold
work anyway.

With a cable modem, it actually had a label on this warning of it...
If problems or change of configuration, it advised to..

turn off usb cable modem and router.
turn on cable modem.
wait for lights to stabilise.
wait 10 seconds
turn on router. (wait for router lights to stabilise too).

I found that sometimes doing arp -a after that got the ip.

So, that rebooting of a modem and router in that order, in that way,
may apply to DSL too

You may have noticed, some ask for more information (just an
information dump kind of thing as is unfortunately the culture here).
But I don't do that.

I just gave you some IFs.. and asked for feedback on ertain things.
e.g. I asked you if there was a light, and then told you what I know
of the meaning of if there is or isn't. So the information is there
in the post and i'm not hiding any of the analysis. I think this is
best for techies to share knowledge. Or newbies to build knowledge.
This is a technical community. Most people here no more than me, but
their understanding of good style is very poor. Even when they post a
useful thing, they can't distinguish it from a less useful post of
theirs.

Back to the point. Try connecting the comp to the modem directly. Is
that possible? Doesn't the modem have an ethernet/RJ45 port that you
used to connect the router to it?

I think there's possibly an interesting distinction here.. A router's
WAN port (an RJ45/ethernet port which stands alone from the other RJ45
ports) isn't meant to take a computer. It takes a modem, and i'm not
sure what else. It's for the internet end. But a Modem's ethernet
port, can take a computer or a router.
that's my experience. I welcome corrections.

And since i'm writing in the body of the post, people can intersperse
their comments into mine. (I brought up this issue in another recent
post ). Though i'm not against hyperlinks per se, I include them
myself sometimes with good reason.

I'm going on holiday soon.. so if anybody thinks "arrogant james
hanley is answering let's see how he goes".. FIRSTLY, that's bad
philosophy, this is a technical community and we should share
knowledge SECONDLY it'd be selfish to the OP. THIRDLY i'm going on
holiday soon.

 

[Bisirat Amanuel]

Since the internet works without the router, try resetting the router(paper
clip or pin). Also make sure the modem is connected to the wan port of the
router using cat5(doesn't matter if it's crossover). Look at the leds and
check if the wan light comes on.

Now connect the computer to the router lan port using cat5 cable. Since the
computer worked with the modem I'm guessing dhcp configured properly on it.
Go to http://192.168.0.1
username: admin
password: [blank]

now you can configure your wireless connection. Also don't install the
software given to you, all it does is take up space on our PC. If it hasn't
worked please supply the revision number:
http://www.dlink.com/products/support.asp?pid=316&sec=0#manual

I don't think you need to use their software.

e.g. in the case of a Belkin wireless USB adaptor that came with a CD,
the best way for a techie at least, to install it was to insert the CD
just so windows can get the drivers. But not going through their
installation. Those that used their software happened to have
problems with crashes - according to dozens of amazon.com reviews..

Is this a Cable modem connected to a router?
Or a DSL modem?

You should get a light on on the router as soon as you connect a
computer to it. Or as soon as you connect a router to it. Do you get
that?

You can test that the cable modem is connecting. The following test
worked nicely for an NTL Cable Modem. It had a cable connector with
cable connected going to the wall, and a Socket which was Ethernet,
for a Router to connect to.
Older models had 2 modes USB or Ethernet which you set perhaps in an
interface. But newer ones can do either, or perhaps both. Whichever
you connect.

Now, to test a cable modem like that.. You can Connect the computer to
it without using the router. See if you get an internet connection
going.

If so, the modem works.

Connect the cable modem to the Router with a cable. (it needs a cable
from cable modem to wireless router always, even if it's a wireless
router. They eventually get to the wall physically Router->cable
modem(with eth port)->wall).

You should get a light come on on the router when you connect the
cable modem to it. Or when you connect a computer to it.

If not i.e. if no light,
THEN
it indicates an ethernet cable issue (not to do with cable in the
context of cable modem). It may be that you're using an RJ11 cable
instead of an RJ45. Only way to tell for sure, i think, is to count
the pins on the end of the connector. RJ45 has 8. (RJ11 has 4 or 6
i'm not sure. But not 8). Maybe see google images.
It may be that your ethernet cable is broken. Try a different cable
that you've tested and know works.

Though you say you've checked the cables. So i'd expect a light !
Indicating that the router sees the modem.

Make sure you connected the computer to a computer port and modem to
modem port, on the router.
the modem/Internet/WAN port on the cable modem is different to the
others. And is not an RJ11 port, even though it may looks like it.
Similarly, I once saw an RJ11 cable that was thick like an RJ45! The
only giveaway was the pins firstly, and perhaps the fact that the
cover was sort of transparent which was not normal for an ethernet
cable.

I've gone on a ramble about cables though it's probably not the
problem. Check the light.. If a light, it (prob?) isn't a cable
problem.

I actually have only ever set up one of these cable modem, wireless
router setups!

Thanks to everybody for the replies.
Looks like I need to supply some more details on my setup so here
goes:

I have a Speed Stream 5200 modem supplied by the ISP. This works
perfectly receiving DSL internet from a phone line and sending this
through a network cable to VIA Rhine II Fast Ethernet Adapter on a
Desktop computer.
The broadband is not fast (550 kbps) but is fine for what we need.
When in operation, the modem has lights marked Power, DSL and ENET
lit.
The router is a D-Link DI-524 which I installed exactly as instructed.
So I have Phone Line (DSL) ->Modem->Router->Network Card on Desktop
computer.
The three lights (as mentioned above) on the modem remain lit. The
router has the following five (5) lights either lit or blinking:
Power, Status, WAN, WLAN, 1.
The network cables I am using are marked TYPE CM 75°C (UL) E188630
(folowed by a bunch of other stuff that I can supply if anybody thinks
it's relevant). The cable seems to have eight pins which therefore
seems to make it an RJ45.
However, I still get the an error message stating that No Router is
Detected and no internet connection is available on the desktop when
the router is inserted between the modem and the computer.
Note that because of this, I have not been able to check the wireless
connection to the laptop (HP pavilion dv 1000).
I hope this provides the information requested by those who have
replied to my first post.
Thanks
Paul

 

[PaulFXH]

Since the internet works without the router, try resetting the router(paper
clip or pin). Also make sure the modem is connected to the wan port of the
router using cat5(doesn't matter if it's crossover). Look at the leds and
check if the wan light comes on.

Thanks for the replies.
Yes, the internet works perfectly without the router. I reset the
router various times as you suggested after it had been hooked up (as
it has been since I started this rigmarole 3 days ago, which is
exactly according to D-Links instructions and as you suggested above).
And yes, the WAN does, and has always, come on.

Now connect the computer to the router lan port using cat5 cable. Since the
computer worked with the modem I'm guessing dhcp configured properly on it.
Go tohttp://192.168.0.1

Yes, I did this again, but problem is I just have no Internet
connection when I do this. Therefore I cannot go the address you
mentioned unless I bypass the router.
The computer keeps trying to connect to the incoming broadband but
gives a 678 error complaining that the remote computer does not
respond.
Somebody else mentioned to me that because the modem has internal NAT
enabled (IP address = 192.168.0.1) this is going to make a connection
from the router to the computer difficult.
However, I have absolutely no idea how to circumvent this problem.

username: admin
password: [blank]

now you can configure your wireless connection. Also don't install the
software given to you, all it does is take up space on our PC. If it hasn't
worked please supply the revision number:http://www.dlink.com/products/support.asp?pid=316&sec=0#manual

I don't think you need to use their software.

e.g. in the case of a Belkin wireless USB adaptor that came with a CD,
the best way for a techie at least, to install it was to insert the CD
just so windows can get the drivers. But not going through their
installation. Those that used their software happened to have
problems with crashes - according to dozens of amazon.com reviews..

Is this a Cable modem connected to a router?
Or a DSL modem?

You should get a light on on the router as soon as you connect a
computer to it. Or as soon as you connect a router to it. Do you get
that?

You can test that the cable modem is connecting. The following test
worked nicely for an NTL Cable Modem. It had a cable connector with
cable connected going to the wall, and a Socket which was Ethernet,
for a Router to connect to.
Older models had 2 modes USB or Ethernet which you set perhaps in an
interface. But newer ones can do either, or perhaps both. Whichever
you connect.

Now, to test a cable modem like that.. You can Connect the computer to
it without using the router. See if you get an internet connection
going.

If so, the modem works.

Connect the cable modem to the Router with a cable. (it needs a cable
from cable modem to wireless router always, even if it's a wireless
router. They eventually get to the wall physically Router->cable
modem(with eth port)->wall).

You should get a light come on on the router when you connect the
cable modem to it. Or when you connect a computer to it.

If not i.e. if no light,
THEN
it indicates an ethernet cable issue (not to do with cable in the
context of cable modem). It may be that you're using an RJ11 cable
instead of an RJ45. Only way to tell for sure, i think, is to count
the pins on the end of the connector. RJ45 has 8. (RJ11 has 4 or 6
i'm not sure. But not 8). Maybe see google images.
It may be that your ethernet cable is broken. Try a different cable
that you've tested and know works.

Though you say you've checked the cables. So i'd expect a light !
Indicating that the router sees the modem.

Make sure you connected the computer to a computer port and modem to
modem port, on the router.
the modem/Internet/WAN port on the cable modem is different to the
others. And is not an RJ11 port, even though it may looks like it.
Similarly, I once saw an RJ11 cable that was thick like an RJ45! The
only giveaway was the pins firstly, and perhaps the fact that the
cover was sort of transparent which was not normal for an ethernet
cable.

I've gone on a ramble about cables though it's probably not the
problem. Check the light.. If a light, it (prob?) isn't a cable
problem.

I actually have only ever set up one of these cable modem, wireless
router setups!

Thanks to everybody for the replies.
Looks like I need to supply some more details on my setup so here
goes:

I have a Speed Stream 5200 modem supplied by the ISP. This works
perfectly receiving DSL internet from a phone line and sending this
through a network cable to VIA Rhine II Fast Ethernet Adapter on a
Desktop computer.
The broadband is not fast (550 kbps) but is fine for what we need.
When in operation, the modem has lights marked Power, DSL and ENET
lit.
The router is a D-Link DI-524 which I installed exactly as instructed.
So I have Phone Line (DSL) ->Modem->Router->Network Card on Desktop
computer.
The three lights (as mentioned above) on the modem remain lit. The
router has the following five (5) lights either lit or blinking:
Power, Status, WAN, WLAN, 1.
The network cables I am using are marked TYPE CM 75°C (UL) E188630
(folowed by a bunch of other stuff that I can supply if anybody thinks
it's relevant). The cable seems to have eight pins which therefore
seems to make it an RJ45.
However, I still get the an error message stating that No Router is
Detected and no internet connection is available on the desktop when
the router is inserted between the modem and the computer.
Note that because of this, I have not been able to check the wireless
connection to the laptop (HP pavilion dv 1000).
I hope this provides the information requested by those who have
replied to my first post.
Thanks
Paul

 

[Lem]

Since the internet works without the router, try resetting the router(paper
clip or pin). Also make sure the modem is connected to the wan port of the
router using cat5(doesn't matter if it's crossover). Look at the leds and
check if the wan light comes on.

Thanks for the replies.
Yes, the internet works perfectly without the router. I reset the
router various times as you suggested after it had been hooked up (as
it has been since I started this rigmarole 3 days ago, which is
exactly according to D-Links instructions and as you suggested above).
And yes, the WAN does, and has always, come on.

Now connect the computer to the router lan port using cat5 cable. Since the
computer worked with the modem I'm guessing dhcp configured properly on it.
Go tohttp://192.168.0.1

Yes, I did this again, but problem is I just have no Internet
connection when I do this. Therefore I cannot go the address you
mentioned unless I bypass the router.
The computer keeps trying to connect to the incoming broadband but
gives a 678 error complaining that the remote computer does not
respond.
Somebody else mentioned to me that because the modem has internal NAT
enabled (IP address = 192.168.0.1) this is going to make a connection
from the router to the computer difficult.
However, I have absolutely no idea how to circumvent this problem.

username: admin
password: [blank]

now you can configure your wireless connection. Also don't install the
software given to you, all it does is take up space on our PC. If it hasn't
worked please supply the revision number:http://www.dlink.com/products/support.asp?pid=316&sec=0#manual

Hi everybody
I working right now in Brazil and have a 550 kbps broadband
connection. The internet reaches the computer through a modem at
present.
However, having recently acquired a second computer we have tried to
install a wireless router (D-Link DI-524 802.11g/2.4GHz) between the
modem
and the computer.
Although I have followed the instructions to the letter, when I get
to
do the final test, I get an error message saying the router is not
detected. After telling me to check the connection between the router
and the computer (which is not the problem), the install goes no
further than this.
Note that in my desperation, I have actually physically changed the
modem and the router and the various network cables for new versions
without at all improving the situation.
I have spoken to the ISP down here but they showed little interest in
helping me.
Any clues as to how I can resolve this?
Thanks
Paul
I don't think you need to use their software.
e.g. in the case of a Belkin wireless USB adaptor that came with a CD,
the best way for a techie at least, to install it was to insert the CD
just so windows can get the drivers. But not going through their
installation. Those that used their software happened to have
problems with crashes - according to dozens of amazon.com reviews..
Is this a Cable modem connected to a router?
Or a DSL modem?
You should get a light on on the router as soon as you connect a
computer to it. Or as soon as you connect a router to it. Do you get
that?
You can test that the cable modem is connecting. The following test
worked nicely for an NTL Cable Modem. It had a cable connector with
cable connected going to the wall, and a Socket which was Ethernet,
for a Router to connect to.
Older models had 2 modes USB or Ethernet which you set perhaps in an
interface. But newer ones can do either, or perhaps both. Whichever
you connect.
Now, to test a cable modem like that.. You can Connect the computer to
it without using the router. See if you get an internet connection
going.
If so, the modem works.
Connect the cable modem to the Router with a cable. (it needs a cable
from cable modem to wireless router always, even if it's a wireless
router. They eventually get to the wall physically Router->cable
modem(with eth port)->wall).
You should get a light come on on the router when you connect the
cable modem to it. Or when you connect a computer to it.
If not i.e. if no light,
THEN
it indicates an ethernet cable issue (not to do with cable in the
context of cable modem). It may be that you're using an RJ11 cable
instead of an RJ45. Only way to tell for sure, i think, is to count
the pins on the end of the connector. RJ45 has 8. (RJ11 has 4 or 6
i'm not sure. But not 8). Maybe see google images.
It may be that your ethernet cable is broken. Try a different cable
that you've tested and know works.
Though you say you've checked the cables. So i'd expect a light !
Indicating that the router sees the modem.
Make sure you connected the computer to a computer port and modem to
modem port, on the router.
the modem/Internet/WAN port on the cable modem is different to the
others. And is not an RJ11 port, even though it may looks like it.
Similarly, I once saw an RJ11 cable that was thick like an RJ45! The
only giveaway was the pins firstly, and perhaps the fact that the
cover was sort of transparent which was not normal for an ethernet
cable.
I've gone on a ramble about cables though it's probably not the
problem. Check the light.. If a light, it (prob?) isn't a cable
problem.
I actually have only ever set up one of these cable modem, wireless
router setups!

Thanks to everybody for the replies.
Looks like I need to supply some more details on my setup so here
goes:

I have a Speed Stream 5200 modem supplied by the ISP. This works
perfectly receiving DSL internet from a phone line and sending this
through a network cable to VIA Rhine II Fast Ethernet Adapter on a
Desktop computer.
The broadband is not fast (550 kbps) but is fine for what we need.
When in operation, the modem has lights marked Power, DSL and ENET
lit.
The router is a D-Link DI-524 which I installed exactly as instructed.
So I have Phone Line (DSL) ->Modem->Router->Network Card on Desktop
computer.
The three lights (as mentioned above) on the modem remain lit. The
router has the following five (5) lights either lit or blinking:
Power, Status, WAN, WLAN, 1.
The network cables I am using are marked TYPE CM 75°C (UL) E188630
(folowed by a bunch of other stuff that I can supply if anybody thinks
it's relevant). The cable seems to have eight pins which therefore
seems to make it an RJ45.
However, I still get the an error message stating that No Router is
Detected and no internet connection is available on the desktop when
the router is inserted between the modem and the computer.
Note that because of this, I have not been able to check the wireless
connection to the laptop (HP pavilion dv 1000).
I hope this provides the information requested by those who have
replied to my first post.
Thanks
Paul

You've misunderstood some things. Go back an re-read the manual
carefully, but in summary:

When you enter an address like http://192.168.0.1 in your web browser,
you are not attempting to go to an Internet address, you are attempting
to connect directly to the router, which has an embedded web server
which should display the router's configuration screens. If you've
never successfully connected to the router, it's not surprising that you
can't connect to the Internet through the router because you haven't
configured the router with your ISP userid and password.

Try this:

Disconnect the modem, the router, and the computer from each other and
power everything off.

Using a paper clip, depress the reset button on the back of the router
and keep it depressed. While holding the button in, power up the
router. Keep the reset button depressed for at least 20 seconds after
you connect the power.

Take an Ethernet cable and connect it between your computer and one of
the 4 LAN ports on the router. Now boot up your computer.

After the computer has booted into Windows, open a command prompt window
(e.g., Start > All Programs > Accessories > Command Prompt OR Start >
Run > then type "cmd.exe" (without quotes) and click OK).

In the Command Prompt window, type
"ipconfig /all" (without quotes) and press Enter

You should see something like the following:

Windows IP Configuration

Host Name . . . . . . . . . . . . : yourcomputername
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 Network
Connection
Physical Address. . . . . . . . . : 00-07-E9-ED-0C-47
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 207.69.188.186
207.69.188.185
Lease Obtained. . . . . . . . . . : Sunday, April 01, 2007
4:56:26 PM
Lease Expires . . . . . . . . . . : Monday, April 02, 2007
4:56:26 PM

Do you have this line:
Dhcp Enabled. . . . . . . . . . . : Yes

What do have on these lines:
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1

Post back with the above info, and we'll go from there.

 

[PaulFXH]

Since the internet works without the router, try resetting the router(paper
clip or pin). Also make sure the modem is connected to the wan port ofthe
router using cat5(doesn't matter if it's crossover). Look at the leds and
check if the wan light comes on.

Thanks for the replies.
Yes, the internet works perfectly without the router. I reset the
router various times as you suggested after it had been hooked up (as
it has been since I started this rigmarole 3 days ago, which is
exactly according to D-Links instructions and as you suggested above).
And yes, the WAN does, and has always, come on.

Now connect the computer to the router lan port using cat5 cable. Since the
computer worked with the modem I'm guessing dhcp configured properly on it.
Go tohttp://192.168.0.1

Yes, I did this again, but problem is I just have no Internet
connection when I do this. Therefore I cannot go the address you
mentioned unless I bypass the router.
The computer keeps trying to connect to the incoming broadband but
gives a 678 error complaining that the remote computer does not
respond.
Somebody else mentioned to me that because the modem has internal NAT
enabled (IP address = 192.168.0.1) this is going to make a connection
from the router to the computer difficult.
However, I have absolutely no idea how to circumvent this problem.

username: admin
password: [blank]

now you can configure your wireless connection. Also don't install the
software given to you, all it does is take up space on our PC. If it hasn't
worked please supply the revision number:http://www.dlink.com/products/support.asp?pid=316&sec=0#manual


On 1 abr, 08:07, "(e-mail address removed)"



Hi everybody
I working right now in Brazil and have a 550 kbps broadband
connection. The internet reaches the computer through a modem at
present.
However, having recently acquired a second computer we have tried to
install a wireless router (D-Link DI-524 802.11g/2.4GHz) between the
modem
and the computer.
Although I have followed the instructions to the letter, when I get
to
do the final test, I get an error message saying the router is not
detected. After telling me to check the connection between the router
and the computer (which is not the problem), the install goes no
further than this.
Note that in my desperation, I have actually physically changed the
modem and the router and the various network cables for new versions
without at all improving the situation.
I have spoken to the ISP down here but they showed little interest in
helping me.
Any clues as to how I can resolve this?
Thanks
Paul
I don't think you need to use their software.
e.g. in the case of a Belkin wireless USB adaptor that came with a CD,
the best way for a techie at least, to install it was to insert the CD
just so windows can get the drivers. But not going through their
installation. Those that used their software happened to have
problems with crashes - according to dozens of amazon.com reviews..
Is this a Cable modem connected to a router?
Or a DSL modem?
You should get a light on on the router as soon as you connect a
computer to it. Or as soon as you connect a router to it. Do you get
that?
You can test that the cable modem is connecting. The following test
worked nicely for an NTL Cable Modem. It had a cable connector with
cable connected going to the wall, and a Socket which was Ethernet,
for a Router to connect to.
Older models had 2 modes USB or Ethernet which you set perhaps in an
interface. But newer ones can do either, or perhaps both. Whichever
you connect.
Now, to test a cable modem like that.. You can Connect the computer to
it without using the router. See if you get an internet connection
going.
If so, the modem works.
Connect the cable modem to the Router with a cable. (it needs a cable
from cable modem to wireless router always, even if it's a wireless
router. They eventually get to the wall physically Router->cable
modem(with eth port)->wall).
You should get a light come on on the router when you connect the
cable modem to it. Or when you connect a computer to it.
If not i.e. if no light,
THEN
it indicates an ethernet cable issue (not to do with cable in the
context of cable modem). It may be that you're using an RJ11 cable
instead of an RJ45. Only way to tell for sure, i think, is to count
the pins on the end of the connector. RJ45 has 8. (RJ11 has 4 or 6
i'm not sure. But not 8). Maybe see google images.
It may be that your ethernet cable is broken. Try a different cable
that you've tested and know works.
Though you say you've checked the cables. So i'd expect a light !
Indicating that the router sees the modem.
Make sure you connected the computer to a computer port and modem to
modem port, on the router.
the modem/Internet/WAN port on the cable modem is different to the
others. And is not an RJ11 port, even though it may looks like it.
Similarly, I once saw an RJ11 cable that was thick like an RJ45! The
only giveaway was the pins firstly, and perhaps the fact that the
cover was sort of transparent which was not normal for an ethernet
cable.
I've gone on a ramble about cables though it's probably not the
problem. Check the light.. If a light, it (prob?) isn't a cable
problem.
I actually have only ever set up one of these cable modem, wireless
router setups!
Thanks to everybody for the replies.
Looks like I need to supply some more details on my setup so here
goes:

I have a Speed Stream 5200 modem supplied by the ISP. This works
perfectly receiving DSL internet from a phone line and sending this
through a network cable to VIA Rhine II Fast Ethernet Adapter on a
Desktop computer.
The broadband is not fast (550 kbps) but is fine for what we need.
When in operation, the modem has lights marked Power, DSL and ENET
lit.
The router is a D-Link DI-524 which I installed exactly as instructed.
So I have Phone Line (DSL) ->Modem->Router->Network Card on Desktop
computer.
The three lights (as mentioned above) on the modem remain lit. The
router has the following five (5) lights either lit or blinking:
Power, Status, WAN, WLAN, 1.
The network cables I am using are marked TYPE CM 75°C (UL) E188630
(folowed by a bunch of other stuff that I can supply if anybody thinks
it's relevant). The cable seems to have eight pins which therefore
seems to make it an RJ45.
However, I still get the an error message stating that No Router is
Detected and no internet connection is available on the desktop when
the router is inserted between the modem and the computer.
Note that because of this, I have not been able to check the wireless
connection to the laptop (HP pavilion dv 1000).
I hope this provides the information requested by those who have
replied to my first post.
Thanks
Paul

You've misunderstood some things. Go back an re-read the manual
carefully, but in summary:

When you enter an address like http://192.168.0.1 in your web browser,
you are not attempting to go to an Internet address, you are attempting
to connect directly to the router, which has an embedded web server
which should display the router's configuration screens. If you've
never successfully connected to the router, it's not surprising that you
can't connect to the Internet through the router because you haven't
configured the router with your ISP userid and password.

Try this:

Disconnect the modem, the router, and the computer from each other and
power everything off.

Using a paper clip, depress the reset button on the back of the router
and keep it depressed. While holding the button in, power up the
router. Keep the reset button depressed for at least 20 seconds after
you connect the power.

Take an Ethernet cable and connect it between your computer and one of
the 4 LAN ports on the router. Now boot up your computer.

After the computer has booted into Windows, open a command prompt window
(e.g., Start > All Programs > Accessories > Command Prompt OR Start >
Run > then type "cmd.exe" (without quotes) and click OK).

In the Command Prompt window, type
"ipconfig /all" (without quotes) and press Enter

You should see something like the following:

Windows IP Configuration

Host Name . . . . . . . . . . . . : yourcomputername
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 Network
Connection
Physical Address. . . . . . . . . : 00-07-E9-ED-0C-47
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 207.69.188.186
207.69.188.185
Lease Obtained. . . . . . . . . . : Sunday, April 01, 2007
4:56:26 PM
Lease Expires . . . . . . . . . . : Monday, April 02, 2007
4:56:26 PM

Do you have this line:
Dhcp Enabled. . . . . . . . . . . : Yes

What do have on these lines:
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1

Post back with the above info, and we'll go from there.

Thanks to Lem for this suggestion which I am very anxious to carry
out. However, gotta wait till tomorrow for various reasons which you
don't want to know about.
However, can I just confirm with you that the test with the router
does not involve connection of the modem and, therefore there is no
internet connection?
Paul

 

[Bisirat Amanuel]

Correct, you don't need internet connection to access http://192.168.0.1. It
just accesses the router, no need for the modem.

Since the internet works without the router, try resetting the
router(paper
clip or pin). Also make sure the modem is connected to the wan port of
the
router using cat5(doesn't matter if it's crossover). Look at the leds
and
check if the wan light comes on.

Thanks for the replies.
Yes, the internet works perfectly without the router. I reset the
router various times as you suggested after it had been hooked up (as
it has been since I started this rigmarole 3 days ago, which is
exactly according to D-Links instructions and as you suggested above).
And yes, the WAN does, and has always, come on.

Now connect the computer to the router lan port using cat5 cable. Since
the
computer worked with the modem I'm guessing dhcp configured properly on
it.
Go tohttp://192.168.0.1

Yes, I did this again, but problem is I just have no Internet
connection when I do this. Therefore I cannot go the address you
mentioned unless I bypass the router.
The computer keeps trying to connect to the incoming broadband but
gives a 678 error complaining that the remote computer does not
respond.
Somebody else mentioned to me that because the modem has internal NAT
enabled (IP address = 192.168.0.1) this is going to make a connection
from the router to the computer difficult.
However, I have absolutely no idea how to circumvent this problem.

username: admin
password: [blank]

now you can configure your wireless connection. Also don't install the
software given to you, all it does is take up space on our PC. If it
hasn't
worked please supply the revision
number:http://www.dlink.com/products/support.asp?pid=316&sec=0#manual


On 1 abr, 08:07, "(e-mail address removed)"



Hi everybody
I working right now in Brazil and have a 550 kbps broadband
connection. The internet reaches the computer through a modem at
present.
However, having recently acquired a second computer we have tried to
install a wireless router (D-Link DI-524 802.11g/2.4GHz) between the
modem
and the computer.
Although I have followed the instructions to the letter, when I get
to
do the final test, I get an error message saying the router is not
detected. After telling me to check the connection between the router
and the computer (which is not the problem), the install goes no
further than this.
Note that in my desperation, I have actually physically changed the
modem and the router and the various network cables for new versions
without at all improving the situation.
I have spoken to the ISP down here but they showed little interest in
helping me.
Any clues as to how I can resolve this?
Thanks
Paul
I don't think you need to use their software.
e.g. in the case of a Belkin wireless USB adaptor that came with a CD,
the best way for a techie at least, to install it was to insert the CD
just so windows can get the drivers. But not going through their
installation. Those that used their software happened to have
problems with crashes - according to dozens of amazon.com reviews..
Is this a Cable modem connected to a router?
Or a DSL modem?
You should get a light on on the router as soon as you connect a
computer to it. Or as soon as you connect a router to it. Do you get
that?
You can test that the cable modem is connecting. The following test
worked nicely for an NTL Cable Modem. It had a cable connector with
cable connected going to the wall, and a Socket which was Ethernet,
for a Router to connect to.
Older models had 2 modes USB or Ethernet which you set perhaps in an
interface. But newer ones can do either, or perhaps both. Whichever
you connect.
Now, to test a cable modem like that.. You can Connect the computer to
it without using the router. See if you get an internet connection
going.
If so, the modem works.
Connect the cable modem to the Router with a cable. (it needs a cable
from cable modem to wireless router always, even if it's a wireless
router. They eventually get to the wall physically Router->cable
modem(with eth port)->wall).
You should get a light come on on the router when you connect the
cable modem to it. Or when you connect a computer to it.
If not i.e. if no light,
THEN
it indicates an ethernet cable issue (not to do with cable in the
context of cable modem). It may be that you're using an RJ11 cable
instead of an RJ45. Only way to tell for sure, i think, is to count
the pins on the end of the connector. RJ45 has 8. (RJ11 has 4 or 6
i'm not sure. But not 8). Maybe see google images.
It may be that your ethernet cable is broken. Try a different cable
that you've tested and know works.
Though you say you've checked the cables. So i'd expect a light !
Indicating that the router sees the modem.
Make sure you connected the computer to a computer port and modem to
modem port, on the router.
the modem/Internet/WAN port on the cable modem is different to the
others. And is not an RJ11 port, even though it may looks like it.
Similarly, I once saw an RJ11 cable that was thick like an RJ45! The
only giveaway was the pins firstly, and perhaps the fact that the
cover was sort of transparent which was not normal for an ethernet
cable.
I've gone on a ramble about cables though it's probably not the
problem. Check the light.. If a light, it (prob?) isn't a cable
problem.
I actually have only ever set up one of these cable modem, wireless
router setups!
Thanks to everybody for the replies.
Looks like I need to supply some more details on my setup so here
goes:

I have a Speed Stream 5200 modem supplied by the ISP. This works
perfectly receiving DSL internet from a phone line and sending this
through a network cable to VIA Rhine II Fast Ethernet Adapter on a
Desktop computer.
The broadband is not fast (550 kbps) but is fine for what we need.
When in operation, the modem has lights marked Power, DSL and ENET
lit.
The router is a D-Link DI-524 which I installed exactly as instructed.
So I have Phone Line (DSL) ->Modem->Router->Network Card on Desktop
computer.
The three lights (as mentioned above) on the modem remain lit. The
router has the following five (5) lights either lit or blinking:
Power, Status, WAN, WLAN, 1.
The network cables I am using are marked TYPE CM 75°C (UL) E188630
(folowed by a bunch of other stuff that I can supply if anybody thinks
it's relevant). The cable seems to have eight pins which therefore
seems to make it an RJ45.
However, I still get the an error message stating that No Router is
Detected and no internet connection is available on the desktop when
the router is inserted between the modem and the computer.
Note that because of this, I have not been able to check the wireless
connection to the laptop (HP pavilion dv 1000).
I hope this provides the information requested by those who have
replied to my first post.
Thanks
Paul

You've misunderstood some things. Go back an re-read the manual
carefully, but in summary:

When you enter an address like http://192.168.0.1 in your web browser,
you are not attempting to go to an Internet address, you are attempting
to connect directly to the router, which has an embedded web server
which should display the router's configuration screens. If you've
never successfully connected to the router, it's not surprising that you
can't connect to the Internet through the router because you haven't
configured the router with your ISP userid and password.

Try this:

Disconnect the modem, the router, and the computer from each other and
power everything off.

Using a paper clip, depress the reset button on the back of the router
and keep it depressed. While holding the button in, power up the
router. Keep the reset button depressed for at least 20 seconds after
you connect the power.

Take an Ethernet cable and connect it between your computer and one of
the 4 LAN ports on the router. Now boot up your computer.

After the computer has booted into Windows, open a command prompt window
(e.g., Start > All Programs > Accessories > Command Prompt OR Start >
Run > then type "cmd.exe" (without quotes) and click OK).

In the Command Prompt window, type
"ipconfig /all" (without quotes) and press Enter

You should see something like the following:

Windows IP Configuration

Host Name . . . . . . . . . . . . : yourcomputername
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 Network
Connection
Physical Address. . . . . . . . . : 00-07-E9-ED-0C-47
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 207.69.188.186
207.69.188.185
Lease Obtained. . . . . . . . . . : Sunday, April 01, 2007
4:56:26 PM
Lease Expires . . . . . . . . . . : Monday, April 02, 2007
4:56:26 PM

Do you have this line:
Dhcp Enabled. . . . . . . . . . . : Yes

What do have on these lines:
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1

Post back with the above info, and we'll go from there.

Thanks to Lem for this suggestion which I am very anxious to carry
out. However, gotta wait till tomorrow for various reasons which you
don't want to know about.
However, can I just confirm with you that the test with the router
does not involve connection of the modem and, therefore there is no
internet connection?
Paul

 

[jameshanley39]

Thanks for the replies.
Yes, the internet works perfectly without the router.

glad you said so

I reset the
router various times as you suggested after it had been hooked up (as
it has been since I started this rigmarole 3 days ago, which is
exactly according to D-Links instructions and as you suggested above).
And yes, the WAN does, and has always, come on.

how about the rest. As I mentioned . turn off the modem. Turn off
the router e.t..c as mentioned. Still problems?

Yes, I did this again, but problem is I just have no Internet
connection when I do this. Therefore I cannot go the address you
mentioned unless I bypass the router.

as since mentioned by others. It doesn't bypass it.

The computer keeps trying to connect to the incoming broadband but
gives a 678 error complaining that the remote computer does not
respond.
Somebody else mentioned to me that because the modem has internal NAT
enabled (IP address = 192.168.0.1) this is going to make a connection
from the router to the computer difficult.
However, I have absolutely no idea how to circumvent this problem.

I have read of some kind of issue to do with MAC Cloning, but i've
never done it. And an issue of "modem" and router trying to use the
same ip address.

But anyhow..
Go to your computer's command prompt cmd.exe
Try arp -a (As mentioned!!!!!!!)

it should give some hint as to the ip of the thing connected. Then
you'd http://thatip

It may not be 192.168.0.1
There are other private ips - mentioned in RFC 1918 - e.g. 10.x.x.x

 

[Bisirat Amanuel]

glad you said so


how about the rest. As I mentioned . turn off the modem. Turn off
the router e.t..c as mentioned. Still problems?


as since mentioned by others. It doesn't bypass it.


I have read of some kind of issue to do with MAC Cloning, but i've
never done it. And an issue of "modem" and router trying to use the
same ip address.

But anyhow..
Go to your computer's command prompt cmd.exe
Try arp -a (As mentioned!!!!!!!)

it should give some hint as to the ip of the thing connected. Then
you'd http://thatip

It may not be 192.168.0.1
There are other private ips - mentioned in RFC 1918 - e.g. 10.x.x.x

The D-link manual says it is 192.168.0.1

 

[jameshanley39]

The D-link manual says it is 192.168.0.1-

Either I missed that 'cos it was somewhere in a previous post in this
thread. Or it's hidden analysis. You analysed / reseached it and told
him the answer and didn't tell him how you knew..

Anyhow, it's good to know now.

arp -a is useful as a generic thing, you don't need to look at the
manual, and also 'cos if there's a communication problem e.g. router
needs rebooting or cable changing or (if cable.. the cable modem and
router need rebooting). Then it can cause the ip not to be listed from
arp -a. Once it is listed, that shows success in communication, and it
should be possible to http to the router if that works. Similarly, if
that doesn't work, then it shouldn't be possible to http to the
router. So it helps narrow things down alot.

I 192... is mentioned far up written by him, in a quoted part of your
post. (This shows the use of not top posting, which you questioned
elsewhere). However, he writes "somebody mentioned.......
192.168.0.1...." (not mentioning who or where or what it was based
on) . So I didn't take it as a given that that was the right ip.

 

[Scott]

Hi everybody
I working right now in Brazil and have a 550 kbps broadband
connection. The internet reaches the computer through a modem at
present.
However, having recently acquired a second computer we have tried to
install a wireless router (D-Link DI-524 802.11g/2.4GHz) between the
modem
and the computer.
Although I have followed the instructions to the letter, when I get
to
do the final test, I get an error message saying the router is not
detected. After telling me to check the connection between the router
and the computer (which is not the problem), the install goes no
further than this.
Note that in my desperation, I have actually physically changed the
modem and the router and the various network cables for new versions
without at all improving the situation.
I have spoken to the ISP down here but they showed little interest in
helping me.
Any clues as to how I can resolve this?
Thanks
Paul

I was reading the specs on your Speed Stream 5200. Looks like a nice
router/firewall. According to the user manual you need to use a cross-over
cable when connecting the Speed Stream to a hub or a switch without an
"Uplink" port.

Hope this helps. Good luck. Scott

 

[Scott]

I was reading the specs on your Speed Stream 5200. Looks like a nice
router/firewall. According to the user manual you need to use a cross-over
cable when connecting the Speed Stream to a hub or a switch without an
"Uplink" port.

Hope this helps. Good luck. Scott

Also the manual says that the default IP for the Speed Stream is
192.168.254.254 although it may vary by ISP. I think the answers you seek
are in the Speed Stream manual. Did you log on to the router and look at the
settings? http://speedstream
Good luck. Scott

 

[PaulFXH]

Also the manual says that the default IP for the Speed Stream is
192.168.254.254 although it may vary by ISP. I think the answers you seek
are in the Speed Stream manual. Did you log on to the router and look at the
settings? http://speedstream
Good luck. Scott

Once again I'd like to say thanks to everybody for helping me to
resolve this problem. I should also point out that although I've been
using the internet for 15 years now, about 90% of the stuff being
discussed in this thread is very new to me so forgive me if I seem to
be a little befuddled.
Here below I'm going to try to clarify some of the doubts/questions
people had as well as providing details of the test that Lem
suggested.
As a further point of clarification, the desktop computer to which the
internet (modem only) is directly connected has TWO network cards: the
first (VIA Rhine II) receives the incoming signal from the modem. The
second (Encore 10/100Mbps) is a PCI card that permits the internet to
reach the second computer (laptop) through a (very long) network
cable. The first connection is known as "Local" and the second
(between computers) is known as "Local 3".

So, I went through the computer power-off, router reset, router-to-
computer setup exactly as Lem described.
When I did this, three lights were lit on the router (Power, Status
(blinking) and LAN#1).
Then after typing "ipconfig/all" at the DOS prompt I got the following
information: (note that because I'm in Brazil, this came up in the
Portuguese language, So, I'm giving the English translation):

Configuration of Windows IP
Name of Host Paul
DNS Primary Suffix
Type of Node Unknown
Routing of IP activated Yes
WINS Proxy activated No

Ethernet Connection Adapter Local 3
Specific DNS suffix for Connection Encore 10/100Mbps Fast Ethernet
PCI Adapter
Physical address 00-08-54-B0-3B-95
DHCP activated No
IP address 192.168.0.1
Subnet mask 255.255.255.0
Default Gateway

Ethernet Connection Adapter Local
Specific DNS suffix for Connection VIA Rhine II Fast Ethernet
Adapter
Physical address 00-07-95-C1-69-EE
DHCP activated Yes
IP address 169.254.2.98
Subnet mask 255.255.0.0
Default Gateway

For some reason, I did this whole test again starting from the
powerdown to the router reset and so on. This time, the same three
router lights were lit but additionally the WLAN light was flashing.
Interestingly, when I did the ipconfig/all again, everything was the
same except for some significant differences as shown in the section
below:

Ethernet Connection Adapter Local
Specific DNS suffix for Connection VIA Rhine II Fast Ethernet
Adapter
Physical address 00-07-95-C1-69-EE
DHCP activated Yes
IP address 192.168.0.100
Subnet mask 255.255.255.0
Default Gateway
DHCP Server 192.168.0.1
DNS Servers 192.168.0.1
Concession obtained Today
Concession expires Next week

I hope this throws some light on matters for somebody as I still
remain somewhat flumoxed.

Here are some further clarifications:
a) With the router only connected to the computer and no internet
connection I typed "arp -a" (without quotes) at a DOS prompt but the
message I got was "No entry encountered"
b) I am unclear as to whether this is a DSL or a Cable modem. However,
it is a Speed Stream 5200 which has four lights marked PWR, DSL, USB
and ENET. It receives the broadband signal from a phone line which is
why I thought it was a DSL modem. But as I've said I'm very much a
nooby here
c) The modem was supplied by the ISP (Velox here in Brazil) and no
manual was provided. I have not yet looked for an online version of
the manual
d) When I said that I got an error message during the attempted
installation of the router, the error message (No Router Detected) was
provided by the D-Link installation CD (not from Windows)
e) When I said that "somebody else mentioned that the modem might have
an internal NAT setup" this came from another thread I posted in
another group. But this thread didn't go any further than that

Are we seeing any light at the end of the tunnel?
Thanks
Paul

 

[Lem]

Once again I'd like to say thanks to everybody for helping me to
resolve this problem. I should also point out that although I've been
using the internet for 15 years now, about 90% of the stuff being
discussed in this thread is very new to me so forgive me if I seem to
be a little befuddled.
Here below I'm going to try to clarify some of the doubts/questions
people had as well as providing details of the test that Lem
suggested.
As a further point of clarification, the desktop computer to which the
internet (modem only) is directly connected has TWO network cards: the
first (VIA Rhine II) receives the incoming signal from the modem. The
second (Encore 10/100Mbps) is a PCI card that permits the internet to
reach the second computer (laptop) through a (very long) network
cable. The first connection is known as "Local" and the second
(between computers) is known as "Local 3".

So, I went through the computer power-off, router reset, router-to-
computer setup exactly as Lem described.
When I did this, three lights were lit on the router (Power, Status
(blinking) and LAN#1).
Then after typing "ipconfig/all" at the DOS prompt I got the following
information: (note that because I'm in Brazil, this came up in the
Portuguese language, So, I'm giving the English translation):

Configuration of Windows IP
Name of Host Paul
DNS Primary Suffix
Type of Node Unknown
Routing of IP activated Yes
WINS Proxy activated No

Ethernet Connection Adapter Local 3
Specific DNS suffix for Connection Encore 10/100Mbps Fast Ethernet
PCI Adapter
Physical address 00-08-54-B0-3B-95
DHCP activated No
IP address 192.168.0.1
Subnet mask 255.255.255.0
Default Gateway

Ethernet Connection Adapter Local
Specific DNS suffix for Connection VIA Rhine II Fast Ethernet
Adapter
Physical address 00-07-95-C1-69-EE
DHCP activated Yes
IP address 169.254.2.98
Subnet mask 255.255.0.0
Default Gateway

For some reason, I did this whole test again starting from the
powerdown to the router reset and so on. This time, the same three
router lights were lit but additionally the WLAN light was flashing.
Interestingly, when I did the ipconfig/all again, everything was the
same except for some significant differences as shown in the section
below:

Ethernet Connection Adapter Local
Specific DNS suffix for Connection VIA Rhine II Fast Ethernet
Adapter
Physical address 00-07-95-C1-69-EE
DHCP activated Yes
IP address 192.168.0.100
Subnet mask 255.255.255.0
Default Gateway
DHCP Server 192.168.0.1
DNS Servers 192.168.0.1
Concession obtained Today
Concession expires Next week

I hope this throws some light on matters for somebody as I still
remain somewhat flumoxed.

Here are some further clarifications:
a) With the router only connected to the computer and no internet
connection I typed "arp -a" (without quotes) at a DOS prompt but the
message I got was "No entry encountered"
b) I am unclear as to whether this is a DSL or a Cable modem. However,
it is a Speed Stream 5200 which has four lights marked PWR, DSL, USB
and ENET. It receives the broadband signal from a phone line which is
why I thought it was a DSL modem. But as I've said I'm very much a
nooby here
c) The modem was supplied by the ISP (Velox here in Brazil) and no
manual was provided. I have not yet looked for an online version of
the manual
d) When I said that I got an error message during the attempted
installation of the router, the error message (No Router Detected) was
provided by the D-Link installation CD (not from Windows)
e) When I said that "somebody else mentioned that the modem might have
an internal NAT setup" this came from another thread I posted in
another group. But this thread didn't go any further than that

Are we seeing any light at the end of the tunnel?
Thanks
Paul

The vital clue actually came from Scott's posting. This relates to the
"internal NAT setup" in the modem that you mentioned. This is, in fact,
part of the problem.

Your SpeedStream 5200 actually is a combination DSL modem and router.
You do not want to have two routers in your network.

You have two options:

1. Configure the SpeedStream 5200 to operate in "Bridged" mode. In
this mode, the router portion is disabled and the SpeedStream 5200 acts
as a DSL modem only. If you want to do this, you need to connect an
Ethernet cable to the SpeedStream 5200 and enter either
http://speedstream or http://192.168.254.254 in your browser to access
the SpeedStream's configuration pages. For more details, consult the
manual. If you don't have one, it's at
http://www2.windstream.net/downloads/links/SpeedStream211.pdf

2. Alternatively, and perhaps easier, you have to disable the router
portion of the D-Link, and just use it as a wireless access point and
Ethernet switch. In order to accomplish this, you have to do three
things: (1) connect the cable from the SS5200 to the DI524 using a LAN
jack on the DI524 -- NOT the Internet jack; (2) ensure that the DI524
has a LAN IP in the range expected by the SS524; and (3) turn off the
DHCP server in the DI524.

Unfortunately, I have to leave for about 3 or 4 hours right now, so I
can't give you details. You can look it up in the DI524 manual, and
I'll check back later this afternoon.

 

[Jack \(MVP-Networking\).]

Hi

You do not need an Internet connection at all in order to connect to the
Router or use locally the Wireless.

So as a first step start the Internet Browser and try to connect to the
Router by typing the

Default IP 192.168.0.1 when the logon screen comes On the User name is admin
and the password stays empty.

Press OK and you should see the Router's Menu.

If this works OK, and your Modem is actually a Modem Router Combo then
configure it according to this,

Wireless Router as an Access Point - http://www.ezlan.net/router_AP.html

Jack (MVP-Networking).

 

[PaulFXH]

Hi

You do not need an Internet connection at all in order to connect to the
Router or use locally the Wireless.

So as a first step start the Internet Browser and try to connect to the
Router by typing the

Default IP 192.168.0.1 when the logon screen comes On the User name is admin
and the password stays empty.

Press OK and you should see the Router's Menu.

If this works OK, and your Modem is actually a Modem Router Combo then
configure it according to this,

Wireless Router as an Access Point - http://www.ezlan.net/router_AP.html

Jack (MVP-Networking).

Folks, thanks for the further comments and suggestions.
So, what my ISP calls a modem is actually a combined modem-router and
this is what's causing the conflict with an additional router (D-
Link). That is strange. I have used a combined router-modem in my home
country for years and it was a piece of cake to install and didn't
need any additional router.
Anyway, I tried out various things based on the last two posts but
have still got problems.
In particular, I hooked up the modem to the computer in the following
ways:
1) Router LAN port to Computer Network card; no modem
2) Router WAN port to Computer Network card; no modem
3) Modem->Router Lan port#1 and Router Lan port#2->Computer

In all cases I tried to access the various IP addresses (192.168.0.1,
192.168.254.254), but in each case I got a "Page not found" error
message.

However, with your help I now have the full manuals for both the Speed
stream 5200 and the D-Link DI524. It seems I now need to embark on a
major task of reading these and formulating an alternative approach to
resolving this given the unexpected complexities that are now
apparent.
I will post again when I resolve the problem and may well do so if I
come across further stumbling blocks as I progress.

Thanks again
Paul