Roaming Profile Error

[Steven Bellamy]

Hi,

All our users are getting the following error message after they have
changed their password (forced expirery after X days...).

Windows cannot create profile directory
\\server\share\profiles\username.pds. You will be logged on with a
local profile only. Changes to the profile will not be propagated to the
server. Contact your network administrator.

Any idea how to resolve this?

Thanks

 

[Jeff Qiu [MSFT]]

Hi Steven,

Thanks for posting!

Basically, change the user password should not lead to such behavior.

Would you please log on to the file server that store the users' profiles
to check the folder's ownership?

At the same time, we may enable the userenv.log on the client machine that
the user try to log on from.

Here is an article about how to enable the userenv.log

221833 How to enable user environment debug logging in retail builds of
Windows
http://support.microsoft.com/?id=221833

Reply this post by attaching the userenv.log

I will check it for you.

Have a nice day!

Best Regards,

Jeff Qiu
Microsoft Online Partner Support
MCSE 2k/2k3, MCSA 2k/2k3, MCDBA
Get Secure! - www.microsoft.com/security

=====================================================
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that others may learn and benefit from your issue.
=====================================================
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--------------------

 

[Jeff Qiu [MSFT]]

Hi Steven,

Thank you for your update.

Based on your userenv.log, the error mainly focus on failed to create the
folder on <\\server1\data\profiles\user_Test.PDS>

USERENV(c0.a8) 10:36:45:310 CreateSecureDirectory: Entering with
<\\server1\data\profiles\user_Test.PDS>
USERENV(c0.a8) 10:36:45:320 CreateNestedDirectory: CreateDirectory failed
with 67.
USERENV(c0.a8) 10:36:45:320 CreateSecureDirectory: Failed to created the
directory <\\server1\data\profiles\user_Test.PDS>
USERENV(c0.a8) 10:36:45:320 ParseProfilePath: Failed to create user
sub-directory. Error = 67
USERENV(c0.a8) 10:36:45:320 ParseProfilePath: Did not create the
sub-directory. Generating a new name.
USERENV(c0.a8) 10:36:45:320 ParseProfilePath: Entering name generating code
working with a path of <\\server1\data\profiles\user_Test.PDS>.
USERENV(c0.a8) 10:36:45:320 ParseProfilePath: FindFirstFile failed with
error 67
USERENV(c0.a8) 10:36:45:320 CreateSecureDirectory: Entering with
<\\server1\data\profiles\user_Test.pds>
USERENV(c0.a8) 10:36:45:330 CreateNestedDirectory: CreateDirectory failed
with 67.
USERENV(c0.a8) 10:36:45:330 CreateSecureDirectory: Failed to created the
directory <\\server1\data\profiles\user_Test.pds>
USERENV(c0.a8) 10:36:45:330 ParseProfilePath: Failed to create the
sub-directory

Please double check the permission settings on the \\server1\data\profiles\
to make sure the current user has full permission to this folder.

Also make sure that this path is not mistyped in the user's profile setting.

Check \\server1\data\profiles\ manually.

Hope it helps!

Have a great day!

Best Regards,

Jeff Qiu
Microsoft Online Partner Support
MCSE 2k/2k3, MCSA 2k/2k3, MCDBA
Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

 

[Steven Bellamy]

Hi Jeff,

Thanks for the reply.

The users profile is set to \\server1\data\profiles\{their username} on
the roaming profile tab for each user, not to the
\\server1\data\profiles directory.

Any idea why the client is trying to create a directory in the
\\server1\data\profiles directory instead of the directory that has been
assigned in the roaming profile tab?

I have also double and triple checked the user rights to their profile
directory.

The strange thing is that once the password has been changed (and the
error message appears), the next login works as it should do. I.e.
Accesses and updates the roaming profile...

Thanks

 

[Jeff Qiu [MSFT]]

Hi Steven,

Thank you for your update.

Based on your description, I believe this issue is somehow related to the
user password.

The first time when you tried logon, the new user password may not be
syncronized among all DCs.

I suggest you try to change the password before its deadline.

Log off and log on again.

Hope it helps.

Best Regards,

Jeff Qiu
Microsoft Online Partner Support
MCSE 2k/2k3, MCSA 2k/2k3, MCDBA
Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

Date: Tue, 23 Nov 2004 10:13:31 +0000
From: Steven Bellamy <[email protected]>
microsoft.public.win2000.general

Hi Jeff,

Thanks for the reply.

The users profile is set to \\server1\data\profiles\{their username} on
the roaming profile tab for each user, not to the
\\server1\data\profiles directory.

Any idea why the client is trying to create a directory in the
\\server1\data\profiles directory instead of the directory that has been
assigned in the roaming profile tab?

I have also double and triple checked the user rights to their profile
directory.

The strange thing is that once the password has been changed (and the
error message appears), the next login works as it should do. I.e.
Accesses and updates the roaming profile...

Thanks

Hi Steven,

Thank you for your update.

Based on your userenv.log, the error mainly focus on failed to create the
folder on <\\server1\data\profiles\user_Test.PDS>

USERENV(c0.a8) 10:36:45:310 CreateSecureDirectory: Entering with
<\\server1\data\profiles\user_Test.PDS>
USERENV(c0.a8) 10:36:45:320 CreateNestedDirectory: CreateDirectory failed
with 67.
USERENV(c0.a8) 10:36:45:320 CreateSecureDirectory: Failed to created the
directory <\\server1\data\profiles\user_Test.PDS>
USERENV(c0.a8) 10:36:45:320 ParseProfilePath: Failed to create user
sub-directory. Error = 67
USERENV(c0.a8) 10:36:45:320 ParseProfilePath: Did not create the
sub-directory. Generating a new name.
USERENV(c0.a8) 10:36:45:320 ParseProfilePath: Entering name generating code
working with a path of <\\server1\data\profiles\user_Test.PDS>.
USERENV(c0.a8) 10:36:45:320 ParseProfilePath: FindFirstFile failed with
error 67
USERENV(c0.a8) 10:36:45:320 CreateSecureDirectory: Entering with
<\\server1\data\profiles\user_Test.pds>
USERENV(c0.a8) 10:36:45:330 CreateNestedDirectory: CreateDirectory failed
with 67.
USERENV(c0.a8) 10:36:45:330 CreateSecureDirectory: Failed to created the
directory <\\server1\data\profiles\user_Test.pds>
USERENV(c0.a8) 10:36:45:330 ParseProfilePath: Failed to create the
sub-directory

Please double check the permission settings on the \\server1\data\profiles\
to make sure the current user has full permission to this folder.

Also make sure that this path is not mistyped in the user's profile setting.

Check \\server1\data\profiles\ manually.

Hope it helps!

Have a great day!

Best Regards,

Jeff Qiu
Microsoft Online Partner Support
MCSE 2k/2k3, MCSA 2k/2k3, MCDBA
Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

Date: Thu, 18 Nov 2004 10:55:53 +0000
From: Steven Bellamy <[email protected]>
microsoft.public.win2000.general

Jeff,

Thanks for the reply and your help.

Please find attached the USERENV.LOG file (The file has been zipped)

Regards

Steven

Jeff Qiu [MSFT] wrote:

Hi Steven,

Thanks for posting!

Basically, change the user password should not lead to such behavior.

Would you please log on to the file server that store the users'
profiles

to check the folder's ownership?

At the same time, we may enable the userenv.log on the client machine
that

the user try to log on from.

Here is an article about how to enable the userenv.log

221833 How to enable user environment debug logging in retail builds of
Windows
http://support.microsoft.com/?id=221833

Reply this post by attaching the userenv.log

I will check it for you.

Have a nice day!

Best Regards,

Jeff Qiu
Microsoft Online Partner Support
MCSE 2k/2k3, MCSA 2k/2k3, MCDBA
Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------


Date: Tue, 16 Nov 2004 16:03:12 +0000
From: Steven Bellamy <[email protected]>
microsoft.public.win2000.general

Hi,

All our users are getting the following error message after they have
changed their password (forced expirery after X days...).

Windows cannot create profile directory
\\server\share\profiles\username.pds. You will be logged on with a
local profile only. Changes to the profile will not be propagated to the
server. Contact your network administrator.

Any idea how to resolve this?

Thanks