Right-Clicking in Start Menu doesn't work

[Joe]

I'm running WXP Professional on a 2.4 GHz Intel CPU. Three days ago, after
updating my NAV 2007 virus signatures, right-clicking anything in the Start
Menu suddenly ceased functionung. E.g., I cannot right-click an entry in My
Recent Documents for immediate deletion, & I cannot right-click a Favorites
entry to examine its properties. Any ideas? Note that I can still right-click
folders & documents not in my Start Menu.

 

[Leonard Grey]

Have you contacted Symantec technical support?

 

[Nepatsfan]

I'm running WXP Professional on a 2.4 GHz Intel CPU. Three days ago, after
updating my NAV 2007 virus signatures, right-clicking anything in the Start
Menu suddenly ceased functionung. E.g., I cannot right-click an entry in My
Recent Documents for immediate deletion, & I cannot right-click a Favorites
entry to examine its properties. Any ideas? Note that I can still right-click
folders & documents not in my Start Menu.

Check the following.

Go to Start -> Control Panel and double click Taskbar and Start Menu.
Click on the Start Menu tab.
Hit the Customize button.

1. If you're using the XP style menu, click on the Advanced tab.
In the Start menu items box, make sure "Enable dragging and dropping" is
checked.
Click OK twice.

2. If you're using the Classic menu, look in the "Advanced
Start Menu options" box for "Enable dragging and dropping".
Make sure it's checked.
Click OK twice.

Good luck

Nepatsfan

 

[Joe]

Thanks so much, Nepatsfan. You were right on the money.

 

[Joe]

Leonard Grey, thanks for the effort. Note that Symantec tech support is a
joke at best; in this case, however, they are a red-herring to the problem.

 

[Nepatsfan]

Joe,

You're welcome. Thanks for taking the time to let us know your problem is fixed.

Nepatsfan

 

[fibromom]

Joe,

You're welcome. Thanks for taking the time to let us know your problem is fixed.

Nepatsfan







- Show quoted text -

I can't find where my post is located but your tip worked for me too.
My crash had crashed -- several times-- and I couldn't remember the
settings so I just clicked what made sense. Since my mouse wouldn't
bring up a menu on the Start Menu, I started searching for menus and
found your reply to Joe Davis. It worked for him so I tried it and it
worked for me. Thanks to all you guys who are willing to share your
knowledge with those of us who are still muddling our way through.

Grandma

 

[Nepatsfan]

I can't find where my post is located but your tip worked for me too.
My crash had crashed -- several times-- and I couldn't remember the
settings so I just clicked what made sense. Since my mouse wouldn't
bring up a menu on the Start Menu, I started searching for menus and
found your reply to Joe Davis. It worked for him so I tried it and it
worked for me. Thanks to all you guys who are willing to share your
knowledge with those of us who are still muddling our way through.

Grandma

You're welcome. Thanks for taking the time to let us know you were able to fix
your problem.

Nepatsfan

 

[C White]

go to start menu, properties, under advanced tab, check the box "enable dragging and dropping"

 

[Craven Moorehead]

Hey you HoopleHeaded EggHead:

Do you realize you've replied to a post form 2008?