Restore with True Image

[her hubby]

I know this is not an acronis site, but I need help.
Something my son did messed up our computer so that a restore appears in
order. Microsoft's spyware program, ad aware, and spy bot do not show any
spyware. Norton scan did not show a problem. I have a True Image backup but
don't know how to use it. The help file is not very clear.
If I use the Startup Recovery Manager by pressing F11, will it let me find
the file that I want to use for backup or do I have to use the Bootable CD?
If I use the bootable CD will it let me find the file? Will the mouse be
active to use for selection?
Any hints will be appreciated.
Thanks.

 

[Bert Kinney]

Hi,

I would suggest using System Restore first.
All About System Restore in WinXP
http://home.earthlink.net/~mvp_bert/index.html

 

[her hubby]

Somehow he cleared all the xp System Restore points.

 

[Bert Kinney]

That's to bad.

See if this process fixes it.
How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307852

 

[Guest]

I know this is not an acronis site, but I need help.
Something my son did messed up our computer so that a restore appears in
order. Microsoft's spyware program, ad aware, and spy bot do not show any
spyware. Norton scan did not show a problem. I have a True Image backup but
don't know how to use it. The help file is not very clear.
If I use the Startup Recovery Manager by pressing F11, will it let me find
the file that I want to use for backup or do I have to use the Bootable CD?
If I use the bootable CD will it let me find the file? Will the mouse be
active to use for selection?
Any hints will be appreciated.
Thanks.

If you can start your system even in safe mode then open up the true image
program and select "restore image" and follow the prompts.
If you can't start your system insert the bootable cd that the program
advised you (very strongly I may add ) to make when you installed it and do
the same thing I mentioned above.

 

[her hubby]

Thank you everyone for your help. Using the bootable CD I was able to get my
system back to my last True Image backup. Now my wife is happy because she
can do her thing whatever it is.

Her Hubby