Restore Point and PC Backup Error

M

Mark

When I attempt to Create Restore Point or perform a Complete PC Backup, I
receive the following message:

The restore point (or backup) could not be created for the following reason:
The writer experienced a transient error. If the backup process is retried,
the error may not reoccur. (0x800423F3)
Please try again.

Repeated attempts continue to fail.

Any ideas? Thanks!
 
J

Jill Zoeller [MSFT]

Mark, I'm seeing numerous reports of these errors in the newsgroups. I hope
to have a solution (or at least a cause) very soon.
 
J

Jill Zoeller [MSFT]

I sent you email, but if you could let me know what kind of computer you
have (and is it brand new?) I'd appreciate it.
 
M

Mark

For the group:
AMD Athlon 64 X2 Dual Core Processor (2.4 GHz)
Memory: 2 GB Super Talent - PC6400 - 800MHz
ASUS M2N4-SLI ACPI BIOS Rev 0802
Chipset: AMD 1100 Rev 0

Nvidia GeForce 7300 GS

Drive 0: ST380013A ATA Device
Drive 1: WDC WD800JB-00JJC0 ATA Device
Drive 2: Memorex 52MAXX 3252AJ1 ATA Device
Drive 3: Plextor DVDR PX-740A ATA Device

Vista: 6.0.6000

About 4 months old.
 
M

Mark

Thank you Jill for all your help! I hope you find the problem.

In the meantime, I've reinstalled Vista (clean) and since found that all
functionality has been restored to Backup and Restore Points. This implies
that I possibly installed something not compatible or something malicious
that I just pushed past the UAC. Less likely, but possible, something in
Vista corrupted other files.

Now I have a backup and restore point so it won't be as ugly next time.
 

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