restart computer throw remote desktop

[Fadi]

hi all,
I have this weird and maybe funny problem and I hope that some one can
give me an answer.
I connected to a win 2k3 server in another site by RDP
and from that server I connected to win xp within that network to configure
it and I needed to restart it so I executed shutdown -r command (without -f)
but for some reason it doesn't complete the restart process
and now... it wont restart and stucked , also didn't accept shutdown -a
command
and I cannot connect to it by RDP
and there is no one in that site tell sunday
I think the only way to access it by Scheduled Tasks (at least it didn't
stop
till now) but I don't now what should I run to force it to restart!!!!

Thanks in advance guys

Fadi

 

[Pegasus \(MVP\)]

hi all,
I have this weird and maybe funny problem and I hope that some one can
give me an answer.
I connected to a win 2k3 server in another site by RDP
and from that server I connected to win xp within that network to
configure
it and I needed to restart it so I executed shutdown -r command
(without -f)
but for some reason it doesn't complete the restart process
and now... it wont restart and stucked , also didn't accept shutdown -a
command
and I cannot connect to it by RDP
and there is no one in that site tell sunday
I think the only way to access it by Scheduled Tasks (at least it didn't
stop
till now) but I don't now what should I run to force it to restart!!!!

Thanks in advance guys

Fadi

You're probably stuck until you can get someone to the console. In the
meantime you could try this command from a Command Prompt on your server:
psexec \\ProblemPC cmd
If this works then you could try psshutdown.exe (I'm not sure about the
spelling). You can download both commands from www.sysinternals.com.

 

[Fadi]

thanks for the reply Pegasus
first command run successfully
but the second one stopped like this
===============
C:\WINDOWS\system32>psshutdown -r -f

PsShutdown v2.52 - Shutdown, logoff and power manage local and remote
systems
Copyright (C) 1999-2006 Mark Russinovich
Sysinternals - www.sysinternals.com
===============

actually I thought that if I could kill some of main processes on that pc
the OS will forced itself to reboot... could I?
and if yes... witch process should I kill??

 

[Pegasus \(MVP\)]

You should test-drive psshutdown.exe on a local machine so that you know how
it behaves. If it then fails to perform as expected on the remote machine
then you're stuck. Shutting down various processes is unlikely to help you.

 

[Fadi]

actully i did test it,
but you are right, i tried to kill processes but it didnt help
anyway forgitting -f gives me 2 days break i think i need
thanks for help

 

[Pegasus \(MVP\)]

actully i did test it,
but you are right, i tried to kill processes but it didnt help
anyway forgitting -f gives me 2 days break i think i need
thanks for help

This link might explain why your remote machine hung:
http://support.microsoft.com/?scid=kb;en-us;930045&x=16&y=8

 

[Bill]

I have also seen this issue sporadically on a number of servers and it is
very frustrating. I've seen a number of articles that recommend applying
Hotfix KB930045. I've also seen where that will not fix all RDP reboot
issues. Is that the case? Also, what can be done to resolve the RDP issue
without rebooting? I have production servers that cannot be rebooted at this
time and users need to RDP to them? They do not have ILO or Virtual Center
access or other means of accessing these servers.