restart command, shuts down and stays down

[MF]

I've got an HP DL360 G4p with Win 2k SP4 on it. When I issue the restart
command on it, it shuts down but won't start up again - which is a bit of a
pain if I ever have to restart it remotely. I'm scratching my head. I've
reapplied SP4 but (surprise surprise) it made no difference. HP say it's an
MS issue.

Anyone any ideas?

Thanks...

Mike

 

[Pegasus \(MVP\)]

I've got an HP DL360 G4p with Win 2k SP4 on it. When I issue the restart
command on it, it shuts down but won't start up again - which is a bit of
a
pain if I ever have to restart it remotely. I'm scratching my head. I've
reapplied SP4 but (surprise surprise) it made no difference. HP say it's
an
MS issue.

Anyone any ideas?

Thanks...

Mike

What exactly is your "restart command"?

 

[MF]

To clarify:

Start menu\shut down\Restart.

Thanks...

Mike

 

[Pegasus \(MVP\)]

I haven't seen this one before. You could try one of these approaches:
- Reboot in Safe Mode and see if the problem persists.
- Try one of the many shutdown.exe commands (yes, a real
command this time!) with its "restart" option. When you type the
following text into a Google search box then you get more than
40,000 hits . . .

 

[Dave Patrick]

But get a copy of shutdown.exe from a newer version OS or the resource kit
tools or PsShutdown. I also wonder if the correct chipset was installed. The
OS may not properly recognize the mobo.


http://technet.microsoft.com/en-us/sysinternals/bb897541.aspx
http://support.microsoft.com/kb/317371



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

 

[MF]

i'll test these out of hours tomorrow. thanks very much.

server never used to do this - it was built with HP's smart start - it must
have been an MS or HP update that broke it. I've got other DL360s that are
fine.

But get a copy of shutdown.exe from a newer version OS or the resource kit
tools or PsShutdown. I also wonder if the correct chipset was installed. The
OS may not properly recognize the mobo.


http://technet.microsoft.com/en-us/sysinternals/bb897541.aspx
http://support.microsoft.com/kb/317371



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

I haven't seen this one before. You could try one of these approaches:
- Reboot in Safe Mode and see if the problem persists.
- Try one of the many shutdown.exe commands (yes, a real
command this time!) with its "restart" option. When you type the
following text into a Google search box then you get more than
40,000 hits . . .

 

[MF]

I tried both these suggestions. (booted into safe mode and restarted, and
restarted (not in safe mode) using psshutdown.exe -r) but neither of them
worked.

The only thing I can think of doing is flashing the BIOS.

Any other ideas?

Thanks very much.

Mike

i'll test these out of hours tomorrow. thanks very much.

server never used to do this - it was built with HP's smart start - it must
have been an MS or HP update that broke it. I've got other DL360s that are
fine.

But get a copy of shutdown.exe from a newer version OS or the resource kit
tools or PsShutdown. I also wonder if the correct chipset was installed. The
OS may not properly recognize the mobo.


http://technet.microsoft.com/en-us/sysinternals/bb897541.aspx
http://support.microsoft.com/kb/317371



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

I haven't seen this one before. You could try one of these approaches:
- Reboot in Safe Mode and see if the problem persists.
- Try one of the many shutdown.exe commands (yes, a real
command this time!) with its "restart" option. When you type the
following text into a Google search box then you get more than
40,000 hits . . .

 

[Dave Patrick]

You could try that. It really sounds like some bad hardware.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect