res://shdoclc ??????

[Guest]

Hi there...

In certain e-books that use IE as their actual "viewer" I
always get the following error (an example):

It's a typical IE error page (page not found)...

************

The page you are looking for might have been removed or
had its name changed.
------------------------------------------------
Please try the following:

Open the res://shdoclc/syntax.htm#e-book:// home page,
and then look for links to the information you want.

If you typed the page address in the Address bar, make
sure that it is spelled correctly.

**************

I can find this file on my system: "shdoclc.dll"

I have already spent some time searching the internet and
there are plenty of references to others having similar
issues in IE (not just e-books)... but most of the
answers point to a commercial utility of some kind. I
have already tried two of those with no results.

Should I go so far as to re-install windows?

 

[Jan Il]

Hi

You may have a hijacker, malware, spyware or parasites on your system
causing this problem. In addition to running your updated anti-virus
program, you should do the following to be sure none of these are present on
your system. Some variants of malware can replicate themselves over and
over if not removed properly. Please follow all instructions carefully to
be sure your system is thoroughly cleaned

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.

Also.........

Courtesy of Jim Byrd -

Download sysclean.com, from Trend Micro, here:
http://www.trendmicro.com/download/dcs.asp along with the latest pattern
file, here: http://www.trendmicro.com/download/pattern.asp Be sure to read
the "How-to" info here:
http://www.trendmicro.com/ftp/products/tsc/readme.txt
(You might also want to get Art's updater, SYS-UP.Zip, here for future
updating of these:
http://home.epix.net/~artnpeg/). (If you download and use the updater from
the beginning, it will automatically handle downloading the other files.
Place them in a dedicated folder after appropriate unzipping, and then run.
This scan may take a long time, as Sysclean is VERY extensive and thorough

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

Also, get a copy of WINSOCKFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

and......

AdAware SE
http://www.lavasoftusa.com/support/download/
Update immediately after installing before using

Additional information on how to protect your PC:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
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