REQ: Linux driver for USR modem

R

REM

I've googled and all I can find is the same question unanswered.

I have a USR 5633a, powered by the USB port. It works great in Win,
but it never even powers up in Linux.

I'm trying Mandrake 9.2, Redhat 9.0, Fedora, Lorma Fedora and Mepis
with no luck in getting the modem going.

The installation programs make installation a snap, except for the
modem thingy.
 
C

Conor

I've googled and all I can find is the same question unanswered.

I have a USR 5633a, powered by the USB port. It works great in Win,
but it never even powers up in Linux.

I'm trying Mandrake 9.2, Redhat 9.0, Fedora, Lorma Fedora and Mepis
with no luck in getting the modem going.

The installation programs make installation a snap, except for the
modem thingy.
www.linmodems.org
 
F

Frank Hahn

I've tried this site back when I had a Winmodem.

The USR I have now is a hardware controlled external. The box "said"
it works with Linux, but USR offers no drivers.

I think the problem is that the USB port isn't powered up in Linux.
The modem lights do not come on, where they do when Windows boots up.
Does your version of Linux do any probing for the USB ports?

The last Slackware ISO that I downloaded and installed (Slackware 9.0)
probed for the USB ports. Do any of the above distributions do this. If
you are not seeing any startup messages, you might try using the dmesg
command or looking through the log files.
 
D

dszady

REM said:
I've googled and all I can find is the same question unanswered.

I have a USR 5633a, powered by the USB port. It works great in Win,
but it never even powers up in Linux.

I'm trying Mandrake 9.2, Redhat 9.0, Fedora, Lorma Fedora and Mepis
with no luck in getting the modem going.

The installation programs make installation a snap, except for the
modem thingy.

My USB web cam wouldn't work until Mandrake 10.

They just announced this site but it's so busy I can't get in.
The Linux Incompatibility List (It's a wiki)
http://leenooks.com or
http://slashdot.org/article.pl?sid=04/08/25/1817239

<quote>
Posted by timothy on Wednesday August 25, @04:31PM
from the still-doesn't-work dept.
Jonathan Lassoff writes "The Linux Incompatibility list is a wiki project
that attempts to document hardware that is incompatible with Linux rather
than list what is compatible. In the wiki, it is possible to add
alternitives so as to push hardware manufacturers to make good binary
drivers, publish specifications, or even better, publish open drivers."
</quote>
 
R

REM

Does your version of Linux do any probing for the USB ports?

Yes, each package probes and initializes USB ports. None supply power
to the modem though. Strange.

It's bound to be a missing driver, either USB or USR. I'll keep
looking about. Thanks.
 
M

Max

Yes, each package probes and initializes USB ports. None supply
power to the modem though. Strange.

Can you show us that the device is even being recognized by the
kernel? From the list of distros you mentioned, I'd assume you have
the 'lsusb' command. What does (as root) 'lsusb' say? If for some
reason you can't find or use 'lsusb', then grep the /proc directory
structure for anything 'usb'. Somewhere in there is a pseudo file
listing the usb devices (or not). Off the top of my head, you can
try 'cat /proc/bus/usb/devices'. Post the output if you can.
It's bound to be a missing driver, either USB or USR. I'll keep
looking about. Thanks.

Since you stated that the product box "said" it works under linux,
have you checked the install media (CD/Floppy/DVD) for files
relevant to linux? Is it possibly false advertising? Or is it just
another one of those stupid "I'm a winblows user, and I can't make
linux work!" situations.

Have you tried the linux hardware newsgroup (The more precise the
information you give about your hardware the better). What about
some of the linux.misc groups as well? Have you pulled down the
relevant source for your particular kernel and had a look-see? ->
"acm" rings a bell here.

And just for fun... Have you considered just why you can't find any
relevant info on google? Have you considered why the manufacturer of
the hardware has absolutely squat for linux?

Why is it I'm smelling a winmodem even when the OP "REM" declares it
isn't...? All hail the proprietary {soft,hard}ware world!

Max
 
R

REM

Can you show us that the device is even being recognized by the
kernel? From the list of distros you mentioned, I'd assume you have
the 'lsusb' command. What does (as root) 'lsusb' say? If for some
reason you can't find or use 'lsusb', then grep the /proc directory
structure for anything 'usb'. Somewhere in there is a pseudo file
listing the usb devices (or not). Off the top of my head, you can
try 'cat /proc/bus/usb/devices'. Post the output if you can.

The modem is recognized. The lsusb command returns the info and it is
listed in /proc/bus/usb as well.
Since you stated that the product box "said" it works under linux,
have you checked the install media (CD/Floppy/DVD) for files
relevant to linux? Is it possibly false advertising? Or is it just
another one of those stupid "I'm a winblows user, and I can't make
linux work!" situations.

Of course I checked the driver CD and the USR web site as well. Only
Win drivers are offered. I wrote USR while I was there concerning the
statement on the box... no reply yet.

I am new to installing hardware in Linux, without a doubt. It seems
clear that a driver is required though. There is plenty of ineptitude
on my part.
Have you tried the linux hardware newsgroup (The more precise the
information you give about your hardware the better). What about
some of the linux.misc groups as well? Have you pulled down the
relevant source for your particular kernel and had a look-see? ->
"acm" rings a bell here.
And just for fun... Have you considered just why you can't find any
relevant info on google? Have you considered why the manufacturer of
the hardware has absolutely squat for linux?

From my searches all USB modems seem to be a big problem in Linux. I
saw where a couple of people say they got their USB modems working,
but the methods they used gave me no satisfaction. There was plenty on
Google, but questions more than answers by a long shot.

Many (linux) people call USB modems Win modems, but this isn't
correct. No more so than any other USB device is a "Win device." What
I think I see is an old group of serial modem users spouting this
because USB doesn't work as easily as serial modems and they are
assuming...

There is shortage in device drivers for USB modems, most likely due to
the large number of flavors of Linux. I dunno. I would think a single
driver would work for all distros, but it might not be that simple. My
updated Win driver is dated 2002, so the modem has been around.
Why is it I'm smelling a winmodem even when the OP "REM" declares it
isn't...? All hail the proprietary {soft,hard}ware world!

An external USB? Its hardware controlled.
 
C

Chaos Master

REM puts out:

[USR USB modem un Linux]
From my searches all USB modems seem to be a big problem in Linux. I
saw where a couple of people say they got their USB modems working,
but the methods they used gave me no satisfaction. There was plenty on
Google, but questions more than answers by a long shot.

USB modems and winmodems are generally a problem for Linux, IMHO.

I had some trouble getting a PC-Tel HSP modem to work.

And even when I managed to make it work, the connection was horrible if
compared to Windows running on the same system.

Other modems that are known to have problems in Linux are Lucent "V.92" modems.

On the other side, Intel modems like the 536/537 aren't that a problem with
Linux.
Many (linux) people call USB modems Win modems, but this isn't
correct. No more so than any other USB device is a "Win device." What
I think I see is an old group of serial modem users spouting this
because USB doesn't work as easily as serial modems and they are
assuming...

The only real modems (non-winmodem) are:

- oldish ISA modems that are nothing but a serial port. (I have a 14.400bps
modem used for emergencies here.


- external, _SERIAL PORT_ modems
- some PCI _non-Winmodem_ modems. Those need to be configured using 'setserial'
or any PCI configuration utility.

Real modems _DON'T_ need drivers to do their basic function.
There is shortage in device drivers for USB modems, most likely due to
the large number of flavors of Linux. I dunno. I would think a single
driver would work for all distros, but it might not be that simple. My
updated Win driver is dated 2002, so the modem has been around.

What matters, in my experience, is the kernel version and the CPU architecture.
An external USB? Its hardware controlled.

It is an winmodem.
Else, it wouldn't need any drivers at all to do their basic modem
functionality..

Short form: It is an winmodem... only serial port/ISA/PCI "real" modems aren't
winmodems.

I have a 33.6k modem which is seen by any OS as a serial port.
(BTW, most 33.6k modems are hardmodems. There are some exceptions)

Real modems can be used in any OS, like DOS:

'ECHO AT > COM2:' where COM2: is the port of the modem.


--
Chaos Master®, posting from Brazil. REPLY TO GROUP!
"People told me I can't dress like a fairy. I say,
I'm in a rock band and I can do what the hell I want!" -- Amy Lee

Note: please don't give me TinyURL addresses.

NP on foobar2000: Evanescence - Tourniquet [4:38]
 
M

Max

The modem is recognized. The lsusb command returns the info and it
is listed in /proc/bus/usb as well.

Damn, I was kinda banking on the fact that something may have been
wrong with the core usb modules. Guess not (?).
Of course I checked the driver CD and the USR web site as well.
Only Win drivers are offered. I wrote USR while I was there
concerning the statement on the box... no reply yet. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

I am new to installing hardware in Linux, without a doubt. It
seems clear that a driver is required though. There is plenty of
ineptitude on my part.

I'd focus on the above if I were you. If the box clearly states
linux as being supported, I'd think USR would be obligated in
letting you know how they arrived at that conclusion. They put it on
the freaking box didn't they? You searched thru google, found some
possibly useful answers, tried them, and still failed. You also went
to their website and didn't find squat. So how, pray-tell, did USR
get the modem to work under linux?. One would expect the company to
provide you with some satisfaction. Send them a well written
snail-mail. Maybe even follow this up with a voice to voice query if
you can afford to. Of course, none of this means they won't snub you
in the end.

[Papa Gates and his smurfs are laughing right now...]

And I wouldn't worry much about that ineptitude part. In contrast to
what you've written, there are far worse cases of ineptitude. You
could have, for example, plugged the modem in, saw that it failed,
and then cross-posted to 15 or more newsgroups about how linux sucks
and that you've tried every single distro ever created and whined
about how none of them work and whined about the bad attitude of
linux users and all the while hailing the virtues of windows and
Billy G. and complained about how linux is just too complex and...
*cough* Ummm, you get the picture right?
Many (linux) people call USB modems Win modems, but this isn't
correct. No more so than any other USB device is a "Win device."
What I think I see is an old group of serial modem users spouting
this because USB doesn't work as easily as serial modems and they
are assuming...

Shhhhh, that's a secret, don't tell anyone. ;)
There is shortage in device drivers for USB modems, most likely
due to the large number of flavors of Linux. I dunno. I would
think a single driver would work for all distros, but it might not
be that simple. My updated Win driver is dated 2002, so the modem
has been around.

Wouldn't it be more likely it has to do with "Show me the money!".
Windows dominates. There are millions and millions of winblows users
and just a handful of linux users (<-- This is changing). If you be
a typical capitalist, which of the two groups would you exploit?.
What group would you hock your {hard,soft}wares to? Perhaps that
explains the majority of why a shortage might exist?

The flavors of linux distros are nothing more then an aggregation of
software around the linux kernel --> get your head out of the distro
cloud, and wipe off the windblows mind set -->(as if one distro is a
completely different OS as opposed to another. --> as if RedHat can
do more then Slackware --> Or Slackware being different then RH. The
term "distro" has nothing to do with it. Exceptions being folks like
(RH, MDK and SUSE) who mangle the kernel and the software that uses
said kernel.. Focus on the words "linux kernel"! It's all the same.

I'm thinking you are correct to assume that a single driver does
indeed work for all distros. Take a look at what NVIDIA hath been
doing for linux. Granted, they still throw moldy bones to linux
users (sometimes the drivers aren't right --> and they won't open
source them), but the company is looking forward. It could be they
want to "corner" the market. In my mind they have. No way will I put
up with the offerings from ATI. Huh?, was that a video card or a
modem I was commenting on... :)
An external USB? Its hardware controlled.

On the technical side you may have a point. But I'm still smelling
what those crazy "linux" people claim is a "winmodem".

I wish you luck.

Max
 
R

REM

Damn, I was kinda banking on the fact that something may have been
wrong with the core usb modules. Guess not (?).

You guys were right. I finally got the tech guy to admit this is
indeed a Winmodem :(

I burned the box and packing materials. He says the boxes do not say
they work under Linux. Mine did, it might have been an error. I sure
wish I'd kept it now.
I'd focus on the above if I were you. If the box clearly states
linux as being supported, I'd think USR would be obligated in
letting you know how they arrived at that conclusion. They put it on

See above..
the freaking box didn't they? You searched thru google, found some
possibly useful answers, tried them, and still failed. You also went
to their website and didn't find squat. So how, pray-tell, did USR
get the modem to work under linux?. One would expect the company to
provide you with some satisfaction. Send them a well written
snail-mail. Maybe even follow this up with a voice to voice query if
you can afford to. Of course, none of this means they won't snub you
in the end.
[Papa Gates and his smurfs are laughing right now...]

True. USR is off my list. I can't believe they cater to MS as they do,
while completely ignoring other OSes.
And I wouldn't worry much about that ineptitude part. In contrast to
what you've written, there are far worse cases of ineptitude. You
could have, for example, plugged the modem in, saw that it failed,
and then cross-posted to 15 or more newsgroups about how linux sucks
and that you've tried every single distro ever created and whined
about how none of them work and whined about the bad attitude of
linux users and all the while hailing the virtues of windows and
Billy G. and complained about how linux is just too complex and...
*cough* Ummm, you get the picture right?

Haha. That's not going to happen. This isn't my first try and it won't
be my last try; a learning curve exists. I just need to buy another
modem and have a go at it again. Once connectivity is achieved I think
I'll be booting up to linux more and more.

I'm really impressed with the ease of installation for all of the
distros I tried. They were nice and clean (modem aside) and everything
worked fantastically. It's the darned Winmodem thing that has derailed
me each attempt :( That can be fixed with research before buying the
next one.
The flavors of linux distros are nothing more then an aggregation of
software around the linux kernel --> get your head out of the distro
cloud, and wipe off the windblows mind set -->(as if one distro is a
completely different OS as opposed to another. --> as if RedHat can
do more then Slackware --> Or Slackware being different then RH. The
term "distro" has nothing to do with it. Exceptions being folks like
(RH, MDK and SUSE) who mangle the kernel and the software that uses
said kernel.. Focus on the words "linux kernel"! It's all the same.

True. I've never seen any of these other than an older version of
Redhat. It just seemed like more info was given by naming the ones I
did try.
On the technical side you may have a point. But I'm still smelling
what those crazy "linux" people claim is a "winmodem".

You're right, unfortunately for me. That darned thing costs close to
$90 at Walmart too, which led me to believe I was buying the more
expensive hardware controlled modem.

Live and learn...
 

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