Repost: OPMLog.log: failed connection to mail server

A

arno

*
I am reposting my question because this is an important, permanent and
annoying problem
with lots of users affected.
*


Hello,

Outlook XP, Win2kTerminalServer SP3 (no other setup problems)

we permanently (many times a day) have problems with downloading mails form
my ISP. We are working with Outlook XP on a Win2k Terminal Server SP3. Many
users have this problem many times a day but I cannot find a reason for it -
I can surf, others can download mails at the same time but one cannot. So, i
turned on logging in Outlook.

Does anyone know from the attached opmlog.log file what is going wrong here?

Best regards

arno

OPMLog.log:

2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: Synchronize called
(flags = 00000031)
2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: Synch operation
started (flags = 00000031)
2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: StartImport(flags =
00000000, max msg = ffffffff): full items
2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: StartImport:
Retrieving Blob
2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: StartImport:
pCallback->StartImport
2004.03.23 10:38:16 Callback::ExecuteThread[THIS: 001be518] (00001000)
returns 00000000
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "2004.03.23 10:38:16 ResourceObject
[THIS: 00177bf8]: CPOPManifestTask: Begin executionDeleteNukedItems -
Nothing to nuke
")
2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: UploadItems: 0
messages to send
2004.03.23 10:38:16 Callback::ExecuteThread[THIS: 001be518] (00001000)
returns 00000000
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "POP3: Finding host")
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "POP3: Connected to host")
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "POP3: <rx> +OK MERCUR POP3-Server
(v4.02.12 MTAxLTIxNzYtNjQxMg==) for Windows NT ready
<[email protected]>")
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "POP3: Authorizing to server")
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "POP3: [tx] USER
(e-mail address removed)")
2004.03.23 10:38:24 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:24 "POP3: <rx> +OK
<[email protected]>")
2004.03.23 10:38:24 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:24 "POP3: [tx] PASS *****")
2004.03.23 10:38:31 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:31 "POP3: <rx> +OK")
2004.03.23 10:38:31 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:31 "POP3: Authorized to host")
2004.03.23 10:38:31 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:31 "POP3: Connected to host")
2004.03.23 10:38:31 Callback::ReportStatus[THIS: 001be518]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/3
2004.03.23 10:38:31 Callback::ReportStatus[THIS: 001be518]
(ulAsynchPhase = RSF_CONNECTED) Progress = 2/4
2004.03.23 10:38:31 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:31 "POP3: [tx] STAT")
2004.03.23 10:38:49 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:49 "POP3: <rx> +OK 0 0")
2004.03.23 10:38:49 Callback::ReportStatus[THIS: 001be518]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 3/5
2004.03.23 10:38:49 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:49 "POP3: [tx] UIDL")
2004.03.23 10:39:24 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:39:24 "POP3: Connected to host")
2004.03.23 10:39:24 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:39:24 "POP3: Disconnected from host")
2004.03.23 10:39:24 Callback::ReportStatus[THIS: 001be518]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 4/6
2004.03.23 10:39:24 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:39:24 "CPOPManifestTask: End execution")
2004.03.23 10:39:24 Callback::ReportStatus[THIS: 001be518]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x800ccc0f)
2004.03.23 10:39:24 Callback::ExecuteThread[THIS: 001afa28] (00001000)
returns 00000000
2004.03.23 10:39:24 Callback::LogText[THIS: 001afa28] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:39:24 "CPOPQuitTask: Begin execution")
2004.03.23 10:39:24 Callback::ReportStatus[THIS: 001afa28]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 1/1
2004.03.23 10:39:24 Callback::ReportStatus[THIS: 001afa28]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2004.03.23 10:39:24 ResourceObject [THIS: 00177bf8]: Synch operation
completed
2004.03.23 10:39:58 ResourceObject [THIS: 00177bf8]: Destroyed
2004.03.23 10:39:58 Resource manager terminated
 
D

Diane Poremsky

see if the settings are the same on all computers - the one that can't
connect doesn't have it configured the same. It could be this problem:
http://www.csupomona.edu/~ehelp/vpn/faq.html#gateway_check


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





arno said:
*
I am reposting my question because this is an important, permanent and
annoying problem
with lots of users affected.
*


Hello,

Outlook XP, Win2kTerminalServer SP3 (no other setup problems)

we permanently (many times a day) have problems with downloading mails
form
my ISP. We are working with Outlook XP on a Win2k Terminal Server SP3.
Many
users have this problem many times a day but I cannot find a reason for
it -
I can surf, others can download mails at the same time but one cannot. So,
i
turned on logging in Outlook.

Does anyone know from the attached opmlog.log file what is going wrong
here?

Best regards

arno

OPMLog.log:

2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: Synchronize called
(flags = 00000031)
2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: Synch operation
started (flags = 00000031)
2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: StartImport(flags
=
00000000, max msg = ffffffff): full items
2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: StartImport:
Retrieving Blob
2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: StartImport:
pCallback->StartImport
2004.03.23 10:38:16 Callback::ExecuteThread[THIS: 001be518]
(00001000)
returns 00000000
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "2004.03.23 10:38:16
ResourceObject
[THIS: 00177bf8]: CPOPManifestTask: Begin executionDeleteNukedItems -
Nothing to nuke
")
2004.03.23 10:38:16 ResourceObject [THIS: 00177bf8]: UploadItems: 0
messages to send
2004.03.23 10:38:16 Callback::ExecuteThread[THIS: 001be518]
(00001000)
returns 00000000
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "POP3: Finding host")
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "POP3: Connected to host")
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "POP3: <rx> +OK MERCUR POP3-Server
(v4.02.12 MTAxLTIxNzYtNjQxMg==) for Windows NT ready
<[email protected]>")
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "POP3: Authorizing to server")
2004.03.23 10:38:16 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:16 "POP3: [tx] USER
(e-mail address removed)")
2004.03.23 10:38:24 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:24 "POP3: <rx> +OK
<[email protected]>")
2004.03.23 10:38:24 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:24 "POP3: [tx] PASS *****")
2004.03.23 10:38:31 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:31 "POP3: <rx> +OK")
2004.03.23 10:38:31 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:31 "POP3: Authorized to host")
2004.03.23 10:38:31 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:31 "POP3: Connected to host")
2004.03.23 10:38:31 Callback::ReportStatus[THIS: 001be518]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/3
2004.03.23 10:38:31 Callback::ReportStatus[THIS: 001be518]
(ulAsynchPhase = RSF_CONNECTED) Progress = 2/4
2004.03.23 10:38:31 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:31 "POP3: [tx] STAT")
2004.03.23 10:38:49 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:49 "POP3: <rx> +OK 0 0")
2004.03.23 10:38:49 Callback::ReportStatus[THIS: 001be518]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 3/5
2004.03.23 10:38:49 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:38:49 "POP3: [tx] UIDL")
2004.03.23 10:39:24 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:39:24 "POP3: Connected to host")
2004.03.23 10:39:24 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:39:24 "POP3: Disconnected from host")
2004.03.23 10:39:24 Callback::ReportStatus[THIS: 001be518]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 4/6
2004.03.23 10:39:24 Callback::LogText[THIS: 001be518] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:39:24 "CPOPManifestTask: End execution")
2004.03.23 10:39:24 Callback::ReportStatus[THIS: 001be518]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x800ccc0f)
2004.03.23 10:39:24 Callback::ExecuteThread[THIS: 001afa28]
(00001000)
returns 00000000
2004.03.23 10:39:24 Callback::LogText[THIS: 001afa28] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.03.23 10:39:24 "CPOPQuitTask: Begin execution")
2004.03.23 10:39:24 Callback::ReportStatus[THIS: 001afa28]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 1/1
2004.03.23 10:39:24 Callback::ReportStatus[THIS: 001afa28]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2004.03.23 10:39:24 ResourceObject [THIS: 00177bf8]: Synch operation
completed
2004.03.23 10:39:58 ResourceObject [THIS: 00177bf8]: Destroyed
2004.03.23 10:39:58 Resource manager terminated
 
A

arno

Hello Diane,

we are all on the "same computer"
sometimes one has the problem, sometimes someone else, sometimes it works
for everybody, but sometimes nothing works.

Regards

arno
 

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