Repost: Linking email

[JoeM]

when I click the auto-link email button within the account, or the contact,
even if there is a checkbox - when I click OK it still doesn't show the
emails that are linked to this client.

I end up having to go to Business Tools | Manage Email AutoLink, select ALL
names listed and then wait for it to go through each and every email I have
(taking up to an hour each run). Only after this will linked email show the
messages for that one account. Is this really the only way? What can I do
to make the Email Auto-Link work w/in the business contact? and why does it
work on some, and then not others?

 

[Raul]

Hi

Try creating a new database in BCM and see if the issue happens

If that works try importing the data from the old database as a .bcm file

 

[JoeM]

Can someone tell me what is supposed to happen when I click the auto link
email button, and then click ok.

 

[Leonid S. Knyshov]

Can someone tell me what is supposed to happen when I click the auto link
email button, and then click ok.

If the checkbox is checked, the entry is added to the autolink table. If
cleared, it's removed.
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy

 

[JoeM]

So, when I click the autolink button, the dialog comes up with the email
address already checked. I "should" have all emails for this contact
displaying in the History area - correct?

If so, what could be the cause of them not showing up?