Reply rule confusion


B

Bill Clark

Running Exchange 2007 SP1 w/ Outlook 2003 clients. I have several "dummy"
accounts that consist of a valid AD user, with a full mailbox attached that
are used to receive emails to a generic address (ex: (e-mail address removed)). These
mailboxes are shared with the necessary staff that monitors them, but no one
actually logs in as the specified user. I need to add an auto-reply rule
that will send a reply with a subject line and short message to any email
received by one of these addresses. Out-of-office won't work in this
instance, because I don't want the "out-of-office" subject line. I tried an
auto-reply rule using a template, but it results in a client-based rule that
won't work since these accounts are not actively running a client. A
transport rule doesn't seem to work either, the reply options simply aren't
there (or I'm overlooking them). So, what is the best way to achieve the
desired results? Any ideas? Thanks.

Bill
 
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P

Peter Durkee

Instead of Reply Using a specific template in your rule, use Have server
reply using a specific message.
-Peter
 
B

Bill Clark

Where is that even located at? I see nothing that looks even remotely close
to that option. Thanks.
-Bill
 
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B

Bill Clark

I'm a DUH!! Nevermind...I don't know how in the world I missed the "Have
server reply" option. Found it and testing it now. Thanks Peter!
-Bill
 

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