Change of address auto-reply rule is not working in Outlook 2003


P

Paul Moore

Hello,

I've been trying to set up an auto-reply rule in Outlook 2003 home (that is,
using my POP account with my ISP). I am in the process of changing my ISP,
and want to send an auto-reply message to all entries in my Outlook contacts
folder.

I specified the following conditions in the rule:
- sender is in Contacts address book, and on this machine only
- reply using C:\Documents and Settings\<user>\Application
Data\Microsoft\Templates\New address.oft

The template contains a simple update email text message, the recipient and
subject fields are empty.

I treid testing the rule by sending a message to myself, from both my ISP
account and from Gmail. I already have an entry for myself in the Outlook
contacts folder for these two addresses.

When I test the rule on the Inbox folders, no auto-reply messages are sent,
or even queued for sending in the Outbox folder.
Is there a better way to test and debug this this, for example by examining
a log file somewhere?

Many thanks,
Paul
 
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P

Paul Moore

Hi Diane,

Thanks for the reply.

Yes, I have several emails inb my Inbox, one each from several people in my
Contacts folder, also two from myself (one each from my ISP account and my
gmail account). Should the auto-reply rule work in this case?

Is this what you mean?

Regards,
Paul


Diane Poremsky said:
autoreply rules only work for the first message from a person.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Paul Moore said:
Hello,

I've been trying to set up an auto-reply rule in Outlook 2003 home (that
is, using my POP account with my ISP). I am in the process of changing my
ISP, and want to send an auto-reply message to all entries in my Outlook
contacts folder.

I specified the following conditions in the rule:
- sender is in Contacts address book, and on this machine only
- reply using C:\Documents and Settings\<user>\Application
Data\Microsoft\Templates\New address.oft

The template contains a simple update email text message, the recipient
and subject fields are empty.

I treid testing the rule by sending a message to myself, from both my ISP
account and from Gmail. I already have an entry for myself in the Outlook
contacts folder for these two addresses.

When I test the rule on the Inbox folders, no auto-reply messages are
sent, or even queued for sending in the Outbox folder.
Is there a better way to test and debug this this, for example by
examining a log file somewhere?

Many thanks,
Paul
 
D

Diane Poremsky [MVP]

Yes, it should work with those. If you are testing the rule with your email
address, you need to keep restarting outlook.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Paul Moore said:
Hi Diane,

Thanks for the reply.

Yes, I have several emails inb my Inbox, one each from several people in
my Contacts folder, also two from myself (one each from my ISP account and
my gmail account). Should the auto-reply rule work in this case?

Is this what you mean?

Regards,
Paul


Diane Poremsky said:
autoreply rules only work for the first message from a person.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


Paul Moore said:
Hello,

I've been trying to set up an auto-reply rule in Outlook 2003 home (that
is, using my POP account with my ISP). I am in the process of changing
my ISP, and want to send an auto-reply message to all entries in my
Outlook contacts folder.

I specified the following conditions in the rule:
- sender is in Contacts address book, and on this machine only
- reply using C:\Documents and Settings\<user>\Application
Data\Microsoft\Templates\New address.oft

The template contains a simple update email text message, the recipient
and subject fields are empty.

I treid testing the rule by sending a message to myself, from both my
ISP account and from Gmail. I already have an entry for myself in the
Outlook contacts folder for these two addresses.

When I test the rule on the Inbox folders, no auto-reply messages are
sent, or even queued for sending in the Outbox folder.
Is there a better way to test and debug this this, for example by
examining a log file somewhere?

Many thanks,
Paul
 
J

Jason

I thought it worked on all emails received but not already received before
the rule unless you go into rules and run rules.
Diane Poremsky said:
autoreply rules only work for the first message from a person.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Paul Moore said:
Hello,

I've been trying to set up an auto-reply rule in Outlook 2003 home (that
is, using my POP account with my ISP). I am in the process of changing my
ISP, and want to send an auto-reply message to all entries in my Outlook
contacts folder.

I specified the following conditions in the rule:
- sender is in Contacts address book, and on this machine only
- reply using C:\Documents and Settings\<user>\Application
Data\Microsoft\Templates\New address.oft

The template contains a simple update email text message, the recipient
and subject fields are empty.

I treid testing the rule by sending a message to myself, from both my ISP
account and from Gmail. I already have an entry for myself in the Outlook
contacts folder for these two addresses.

When I test the rule on the Inbox folders, no auto-reply messages are
sent, or even queued for sending in the Outbox folder.
Is there a better way to test and debug this this, for example by
examining a log file somewhere?

Many thanks,
Paul
 
P

Paul Moore

Hi Jason,

This is what I did to run the rule:
- Stop and restart Outlook
- Select the rule and run it

I specified the following conditions in the rule:
- sender is in Contacts address book, and on this machine only
- reply using C:\Documents and Settings\<user>\Application
Data\Microsoft\Templates\New address.oft

The template contains a simple update email text message, the recipient and
subject fields are empty.

The test messages were in the Inbox folder, but were not responded to by the
rule.

Is there a log file that would indicate why the rule is not executing
correctly? Or is there another way to debug this?

Thanks,
Paul

Jason said:
I thought it worked on all emails received but not already received before
the rule unless you go into rules and run rules.
Diane Poremsky said:
autoreply rules only work for the first message from a person.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


Paul Moore said:
Hello,

I've been trying to set up an auto-reply rule in Outlook 2003 home (that
is, using my POP account with my ISP). I am in the process of changing
my ISP, and want to send an auto-reply message to all entries in my
Outlook contacts folder.

I specified the following conditions in the rule:
- sender is in Contacts address book, and on this machine only
- reply using C:\Documents and Settings\<user>\Application
Data\Microsoft\Templates\New address.oft

The template contains a simple update email text message, the recipient
and subject fields are empty.

I treid testing the rule by sending a message to myself, from both my
ISP account and from Gmail. I already have an entry for myself in the
Outlook contacts folder for these two addresses.

When I test the rule on the Inbox folders, no auto-reply messages are
sent, or even queued for sending in the Outbox folder.
Is there a better way to test and debug this this, for example by
examining a log file somewhere?

Many thanks,
Paul
 
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D

Diane Poremsky [MVP]

There is no log file. The usual method to test is with different conditions
and actions - change the action to set flags or categories. Does it work?
Next try the template but a different criteria - 'sent only to me' is a good
substitute - does it work? (Set outlook offline so they aren't sent.)

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Paul Moore said:
Hi Jason,

This is what I did to run the rule:
- Stop and restart Outlook
- Select the rule and run it

I specified the following conditions in the rule:
- sender is in Contacts address book, and on this machine only
- reply using C:\Documents and Settings\<user>\Application
Data\Microsoft\Templates\New address.oft

The template contains a simple update email text message, the recipient
and subject fields are empty.

The test messages were in the Inbox folder, but were not responded to by
the rule.

Is there a log file that would indicate why the rule is not executing
correctly? Or is there another way to debug this?

Thanks,
Paul

Jason said:
I thought it worked on all emails received but not already received before
the rule unless you go into rules and run rules.
Diane Poremsky said:
autoreply rules only work for the first message from a person.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


Hello,

I've been trying to set up an auto-reply rule in Outlook 2003 home
(that is, using my POP account with my ISP). I am in the process of
changing my ISP, and want to send an auto-reply message to all entries
in my Outlook contacts folder.

I specified the following conditions in the rule:
- sender is in Contacts address book, and on this machine only
- reply using C:\Documents and Settings\<user>\Application
Data\Microsoft\Templates\New address.oft

The template contains a simple update email text message, the recipient
and subject fields are empty.

I treid testing the rule by sending a message to myself, from both my
ISP account and from Gmail. I already have an entry for myself in the
Outlook contacts folder for these two addresses.

When I test the rule on the Inbox folders, no auto-reply messages are
sent, or even queued for sending in the Outbox folder.
Is there a better way to test and debug this this, for example by
examining a log file somewhere?

Many thanks,
Paul
 

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