Replacement CD?

G

Guest

I have misplaced my CD that came with my PC when I purchased it over a year
ago. My PC is now giving me problems and need that CD. Can anyone tell me
where to order one and about how much they charge? Thank you very much.
 
C

Carey Frisch [MVP]

You'll have to contact the manufacturer of your PC
and request a replacement.

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

--------------------------------------------------------------------------------------------

:

| I have misplaced my CD that came with my PC when I purchased it over a year
| ago. My PC is now giving me problems and need that CD. Can anyone tell me
| where to order one and about how much they charge? Thank you very much.
 
G

Guest

It's a HP. Does that help? I went to the HP web site and I couldn't find
where to order it. I am not very PC savvy, so maybe I saw it and didn't know
it. Thank you very much for your help.
 
C

Carey Frisch [MVP]

Obtaining HP Recovery CDs
http://h10025.www1.hp.com/ewfrf/wc/...3&lang=en&cc=us&lc=en&dlc=en&docname=bph07143

HP Pavilions that ship with Microsoft Windows XP do
not come with Recovery CDs. Instead, they use a hidden
space (partition) on the hard drive to store the recovery
information.

Read the following article thoroughly, then follow
the steps outlined to perform a "non-destructive"
recovery operation.
http://h10025.www1.hp.com/ewfrf/wc/...docname=bph07145&product=71013&dlc=en&lang=en

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

--------------------------------------------------------------------------------------

:

| It's a HP. Does that help? I went to the HP web site and I couldn't find
| where to order it. I am not very PC savvy, so maybe I saw it and didn't know
| it. Thank you very much for your help.
 

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