repeatedly asked for user name and password

  • Thread starter Thread starter Hope Road
  • Start date Start date
H

Hope Road

I keep on getting an Enter Network Password box, even though both my user
name and password are already entered in the appropriatre boxes and when I
have ticked the save this password in your password list box. this problem
followed me moving two outlook express email accounts to microsoft outlook
and downloading microsoft anti-virus software. i have a pop server account
 
Version of Outlook?
Version of Windows?
Once you enter your credentials, does your email download then?
 
Sorry for being stupid.

Microsoft Outlook 2003
Windows XP

Yes, I appear to be getting and sending emails without any trouble.
 
in
Sorry for being stupid.

Microsoft Outlook 2003
Windows XP

Yes, I appear to be getting and sending emails without any trouble.
Click to expand...

Possible a corruption of the registry key used to cache your account's
login credentials. Go to Microsoft's huge support knowledgebase site
(http://support.microsoft.com), advanced search, select version of
Outlook, and search on "remember password protected storage". The
article that discusses the Protected Storage registry key edits is
probably the one you need to follow. Basically you are deleting the
cached login credentials in the registry and forcing to save them anew.
 
I am having the same issue, using Outlook 2007 and Windows XP. I did find
the article you referenced below
(http://support.microsoft.com/kb/290684/en-us) and tried every method listed,
and it still does not work for me. The only thing I couldn't do was create a
new Outlook profile, it told me that it couldn't find me on the server. Do
you have any more suggestions? I am in desperate need of help!
 
This is what worked for me after trying EVERYTHING I found posted...
Go to Internet Options in your control panel
Click on Security
Click on clustom level
Then scroll all the way down to User Authentication
Check the option “automatic logon with current user name and passwordâ€
 
I'm having a similar problem with MS Outlook 2007 SP1. Previously behaviour
was normal.

Any ideas, pls?

There were some Windows Updates over the weekend, and, I'm not sure it's
wise to roll them back.
 
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