Repair Install gives BSOD; next step?

[stlsailor]

Dell Inspiron 530 XP Professional 32 bit

I received a BSOD 0x00000050 [no indication what was causing the problem.
Even diagnostic mode gave me the BSOD. I could only boot to safe mode. It
happened immediately after I rebooted while installed the calendar printing
assistant for Outlook 2007. The motherboard had been replaced about a week
earlier.] There was no indication of a driver problem and I ran extensive
diagnostics and everything was clean.

I then ran repair reinstall. During the installation it told me it needed to
reboot--and it rebooted into the BSOD (x050 again). I tried to reboot in safe
mode but received a message that setup can't boot into safe mode. So how do I
get the repair install to finish if the machine won't boot at all? I'd prefer
not to reinstall Windows because it takes far too long to reinstall all my
programs--and if repair reinstall gives BSOD a full install might also, who
knows?

Bottom line -- if repair install boots to BSOD and won't let me boot to safe
mode, how do I get out of this loop?

Thanks.

 

[stlsailor]

It may not make any difference to the immediate problem, but I probably
should have added that prior to doing the repair reinstall, I first tried to
do a System Restore (still BSOD), then tried to uninstall calendar printing
assistant but it did not appear in Add/Remove programs, then checked Outlook
for Add-ins and calendar printing assistant was not shown.

Also running XP Pro 32 SP2

 

[JS]

I ran into an almost identical situation with an older model
Dell PC that used an Integrated Intel Graphics Media Accelerator
for Video.

As it turned out the Dell XP CD did not include drivers for the
integrated graphics chip and would BSOD after attempting
a repair install.

 

[PA Bear [MS MVP]]

Backup your personal data, then do try a format & clean install of Windows.

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

Also see:

Steps To Help Prevent Spyware
http://www.microsoft.com/protect/computer/spyware/prevent.mspx

Rogue Security Software - Microsoft Security:
http://www.microsoft.com/protect/computer/viruses/rogue.mspx

 

[stlsailor]

JS, thanks for replying. This machine has a separate video card. But I don't
get far enough to install drivers. I get the 0x50 stop message before I can
even get into Windows.

Pa Bear, thanks for your comments as well. Here's the problem. I do have the
data backed up (I keep that current), and I know you're right that there are
benefits to a clean install, but right now I simply don't have the time it
would take to go through and reinstall all the programs. That is just a huge
black of hole that I can't afford to spend time on right now! (And while the
clean install shouldn't boot into a BSOD, neither should the repair install,
yet it does, so who knows what will happen?)

I desperately need to get repair install to work so I can get some time
critical productive work done. But I don't know how to get past the fact that
repair install boots into a BSOD and won't even boot into safe mode.

Having said that, I appreciate the pointers to being aware what needs to be
done on a clean install. It appears that I can download SP3 from technet on
another machine and apply it to the problem machine before I connect to the
internet. But I can't find where to do that with the critical upgrades since
SP2, and that's all I want since I don't plan to go to SP3. Do you know if
this is available?

Thanks to both.

Backup your personal data, then do try a format & clean install of Windows.

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

Also see:

Steps To Help Prevent Spyware
http://www.microsoft.com/protect/computer/spyware/prevent.mspx

Rogue Security Software - Microsoft Security:
http://www.microsoft.com/protect/computer/viruses/rogue.mspx

Dell Inspiron 530 XP Professional 32 bit

I received a BSOD 0x00000050 [no indication what was causing the problem.
Even diagnostic mode gave me the BSOD. I could only boot to safe mode. It
happened immediately after I rebooted while installed the calendar
printing
assistant for Outlook 2007. The motherboard had been replaced about a week
earlier.] There was no indication of a driver problem and I ran extensive
diagnostics and everything was clean.

I then ran repair reinstall. During the installation it told me it needed
to
reboot--and it rebooted into the BSOD (x050 again). I tried to reboot in
safe mode but received a message that setup can't boot into safe mode. So
how do I get the repair install to finish if the machine won't boot at
all?
I'd prefer not to reinstall Windows because it takes far too long to
reinstall all my programs--and if repair reinstall gives BSOD a full
install might also, who knows?

Bottom line -- if repair install boots to BSOD and won't let me boot to
safe
mode, how do I get out of this loop?

Thanks.

 

[PA Bear [MS MVP]]

You can forgo installing SP3 if you want, but if it's not installed a year
from now, the WinXP SP2 computer won't be offered any further critical
security updates. So you may as well get SP3 installed now while MS is
still offering no-charge installation & compatibility support (should you
need it).

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
after a clean install
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

HOW TO get a computer running WinXP SP1 or SP2 fully patched after a clean
install
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

The free unlimited installation and compatibility support for WinXP SP3 has
been extended (but certainly not indefinitely) beyond the original 14 April
2009 cut-off date. Open your browser to
http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
=
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



stlsailor wrote:

 

[stlsailor]

Is the link on the free unlimited installation and compatability support
correct? It seemed to take me to some options to be charged for support, but
didn't have the precise selections you mentioned. Maybe it was recently
updated?

WGDA seems to be about the only downside to SP3, just no compelling reason
to install it. I suppose if it is required later for critical security
updates, that would be a reason worth considering it.

That raises another question -- I'm considering abandoning Dell and building
my own machine since Dell's support is lackluster at best. However it appears
that if I build my own machine and buy a retail version of Windows for it,
there's a charge for support incidents from Microsoft. Am I reading that
right? I rarely need support, but when I do it's usually for something odd
like this BSOD on a repair install.

 

[HeyBub]

Dell Inspiron 530 XP Professional 32 bit

I received a BSOD 0x00000050 [no indication what was causing the
problem. Even diagnostic mode gave me the BSOD. I could only boot to
safe mode. It happened immediately after I rebooted while installed
the calendar printing assistant for Outlook 2007. The motherboard had
been replaced about a week earlier.] There was no indication of a
driver problem and I ran extensive diagnostics and everything was
clean.

I then ran repair reinstall. During the installation it told me it
needed to reboot--and it rebooted into the BSOD (x050 again). I tried
to reboot in safe mode but received a message that setup can't boot
into safe mode. So how do I get the repair install to finish if the
machine won't boot at all? I'd prefer not to reinstall Windows
because it takes far too long to reinstall all my programs--and if
repair reinstall gives BSOD a full install might also, who knows?

Bottom line -- if repair install boots to BSOD and won't let me boot
to safe mode, how do I get out of this loop?

A STOP x50 error indicates an incompatible video driver. Safe mode should
get you far enough to install the correct driver. See here:

http://support.microsoft.com/kb/329293

 

[stlsailor]

Too bad I didn't see this earlier.

Earlier I started the repair install. It told me it needed to reboot to
complete installation. When it rebooted I got the STOP x50. So I tried to
boot into safe mode, but got a message saying setup cannot boot into safe
mode or something to that effect.

It seems there's a catch 22 -- I need to boot into safe mode to fix the
problem, but because I've started the repair install it won't let me boot
into safe mode.

Dell Inspiron 530 XP Professional 32 bit

I received a BSOD 0x00000050 [no indication what was causing the
problem. Even diagnostic mode gave me the BSOD. I could only boot to
safe mode. It happened immediately after I rebooted while installed
the calendar printing assistant for Outlook 2007. The motherboard had
been replaced about a week earlier.] There was no indication of a
driver problem and I ran extensive diagnostics and everything was
clean.

I then ran repair reinstall. During the installation it told me it
needed to reboot--and it rebooted into the BSOD (x050 again). I tried
to reboot in safe mode but received a message that setup can't boot
into safe mode. So how do I get the repair install to finish if the
machine won't boot at all? I'd prefer not to reinstall Windows
because it takes far too long to reinstall all my programs--and if
repair reinstall gives BSOD a full install might also, who knows?

Bottom line -- if repair install boots to BSOD and won't let me boot
to safe mode, how do I get out of this loop?

A STOP x50 error indicates an incompatible video driver. Safe mode should
get you far enough to install the correct driver. See here:

http://support.microsoft.com/kb/329293

 

[Wowbagger]

http://support.microsoft.com/kb/314058

DISABLE
disable servicename
Use this command to disable a Windows system service or a driver. In the
command syntax, servicename specifies the name of the service or driver that
you want to disable.

Use the listsvc command to display all services or drivers that are eligible
to be disabled. The disable command prints the old start type of the service
before resetting the start type to SERVICE_DISABLED. Record the old start
type if you must enable the service again.

The disable command displays the following start_type values:
SERVICE_DISABLED
SERVICE_BOOT_START
SERVICE_SYSTEM_START
SERVICE_AUTO_START
SERVICE_DEMAND_START

Too bad I didn't see this earlier.

Earlier I started the repair install. It told me it needed to reboot to
complete installation. When it rebooted I got the STOP x50. So I tried to
boot into safe mode, but got a message saying setup cannot boot into safe
mode or something to that effect.

It seems there's a catch 22 -- I need to boot into safe mode to fix the
problem, but because I've started the repair install it won't let me boot
into safe mode.

Dell Inspiron 530 XP Professional 32 bit

I received a BSOD 0x00000050 [no indication what was causing the
problem. Even diagnostic mode gave me the BSOD. I could only boot to
safe mode. It happened immediately after I rebooted while installed
the calendar printing assistant for Outlook 2007. The motherboard had
been replaced about a week earlier.] There was no indication of a
driver problem and I ran extensive diagnostics and everything was
clean.

I then ran repair reinstall. During the installation it told me it
needed to reboot--and it rebooted into the BSOD (x050 again). I tried
to reboot in safe mode but received a message that setup can't boot
into safe mode. So how do I get the repair install to finish if the
machine won't boot at all? I'd prefer not to reinstall Windows
because it takes far too long to reinstall all my programs--and if
repair reinstall gives BSOD a full install might also, who knows?

Bottom line -- if repair install boots to BSOD and won't let me boot
to safe mode, how do I get out of this loop?

A STOP x50 error indicates an incompatible video driver. Safe mode should
get you far enough to install the correct driver. See here:

http://support.microsoft.com/kb/329293

 

[stlsailor]

I tried another step based on this and earlier suggestions, but it didn't
work. So I seem to be dead in the water. Here's a recap. If anyone knows how
to get out of this loop and complete the repair install, I'd really
appreciate it.

1. Received BSOD. (0x50)
2. Did System recovery. Still received BSOD on boot.
3. Did System recovery from another point. Still received BSOD on boot.
4. Tried to uninstall Outlook Calendar Print assistant that I'd just added.
It was not installed and did not appear in Outlook Add-ins.
5. Ran diagonostics. Everything was clean.
6. Did repair install. It told me I needed to reboot. Got BSOD on reboot.
7. Tried to reboot in Safe Mode. Got message that setup can't boot into safe
mode.
8. Tried to go to recovery console to rename video drivers. Could not access
directory.
9. Removed video card from machine and used motherboard VGA connector. No
video showed on monitor.

At this point the repair install is half done and it boots into the BSOD. It
won't let me boot into safe mode. I don't have time to reinstall my programs
right now, so I need to get the repair install to complete. Any other ideas
would be appreciated.

 

[R. McCarty]

Enter BIOS setup and turn off every peripheral that you can ( NIC, Audio
USB, Serial ....) try to boot and resume setup again.
*Don't disable USB if your system has either USB Mouse/Keyboard.

 

[stlsailor]

I gave that a try. Still BSOD STOP 0x50 on reboot.

 

[R. McCarty]

Was worth a shot. Just curious how many peripheral cards do you
have installed in this PC ( Video [AGP,PCIe], Sound Cards....) ?

 

[stlsailor]

I now seem to be hosed even further, for reasons I don't understand. Here's
what happened.

1. Disabled FDC, Audio, LAN -- the only options available.
2. Rebooted. Got BSOD.
3. Rebooted and hit F2 to reenter BIOS -- no video on screen at all.
4. Rebooted and hit F2 to reenter BIOS -- no video on screen at all.
5. Booted up on Windows Install CD and had video.
6. Rebooted without Windows CD and hit F2 -- no video on screen at all.
7. Reseated all USB cables and rebooted -- no video at all.

Those settings should not have affected the video, and since I've got a good
connection or the video wouldn't show when I boot off the windows CD I'm
perplexed.

 

[R. McCarty]

Sorry to hear about the situation. You may have to use the BIOS jumper
reset to get things back up & running. Certainly wouldn't have made that
suggestion if I'd known it would make things worse.

 

[PA Bear [MS MVP]]

Looks like the extension of the no-charge support for SP3 has been withdrawn
(probably in order to focus on no-charge support for Vista & Win2008 SP2,
I'd guess).

You snoozed, you losed. Such support now, should you need it, will cost you
a minimum of US$159/hour, my friend.

PS: If IE7 is installed, do NOT attempt a Repair Install until you uninstall
it! See http://support.microsoft.com/kb/917964

If you've already tried a Repair Install and did not first uninstall IE7,
your only recourse now is a clean install.

 

[stlsailor]

If I recall correctly, only a PCIe video card and a Firewire card.

 

[JS]

How to Perform a Windows XP Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm

There are tips and links to other sites that
may be of some help.

 

[PA Bear [MS MVP]]

That reference and this one should be joined at the hip now, grasshopper:

How to perform a repair installation of Windows XP if a later version of
Internet Explorer (e.g., IE7 or IE8) is installed
http://support.microsoft.com/kb/917964

How to Perform a Windows XP Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm

There are tips and links to other sites that
may be of some help.

<snip>