removing registry key

[Ultrahub]

I'm having a problem removing two registry keys.
I'm using XP(pro sp2). I'm logged in as admin and I always get 'acces denied
(5)' whenever I try to open the key in regedit.

When I try to change the ermissions/ownweship for the key the result is
always unable to change permissions.

I've tried this in Safe Mode as well. I'm really stuck, I can't think of
what else to try.

HELP ME PLEASE!

 

[Peter Foldes]

Can you apply the W5 rule(what ,where,why,which,who) and post them in detail. You might just get an answer to you issue.

 

[Ultrahub]

Thanks for your response peter, hope this helps:

What: problem removing two registry keys
\HCR\Nero Cover Designer .Document
and
\HCR\Nero Cover Designer . Template

Where: the registry

Why: need to re-install Nero and it hangs at 'installing Cover Designer'

Which: version 6

Who: Me

Can you apply the W5 rule(what ,where,why,which,who) and post them in
detail. You might just get an answer to you issue.

 

[Bob I]

Try doing it the correct way

http://ww2.nero.com/nero6/eng/General_Clean_Tool.html

 

[Guest]

Did yuo ttry "Remove Program" form Control Panel Add/Remove program?
Did remove fail? Why removing entries manually?

 

[Ultrahub]

Thanks Bob, but i've been there and tried that.

Try doing it the correct way

http://ww2.nero.com/nero6/eng/General_Clean_Tool.html

 

[Ultrahub]

Thats what i did to start with. but when i went to re-install it hanged at
the 'cover designer' Searching the registry for 'nero' found the two
offrnding keys that i can't remove.

I hope i don't have to re-install the operating system :-(

 

[Bob I]

You aren't running some registry protect software like Adaware or Spybot
provides? Otherwise contact Nero as to resolution.

 

[Guest]

How are you searching for reg entries keys?
I think some keys are linked to others. maybe need to find all related keys.
Use find, then "nero" (no quotes), press F3 for additional keys.

Have to tried to use registry fix software? Some people are skeptical of
these, though.

 

[Guest]

Did you try Nero Registry Checker, InCD, Nero5, Nero6 clean tool?
http://ww2.nero.com/nero6/eng/Clean_Tools.html