removing mcafee

[Guest]

McAfee security system, which came with my computer, is causing all kinds of
problems with my email, so I am trying to uninstall it to replace it with
something else, like Avast or AVG. However, after using computer's Add/remove
program, followed by the removal tool from McAfee, I get an error message
saying, 'Cleanup Failed. Cleanup is already running.'
Initially, McAfee's helpline told me to uninstall and reinstall McAfee and
that would solve my problems but it only made them worse. (This was after
walking me thru a zillion other steps, wasting my entire morning and ruining
my day!)
McAfee told me I should just use their removal tool, not Add/Remove to
uninstall and they also sent me a link to reinstall.
So now I am trying to get rid of McAfee altogether and have not tried
Add/Remove, only the removal tool they sent me, but I get that 'cleanup
failed' error message. Help! What should I do now?

 

[Guest]

The removal tool works but firstly you must stop all McAfee programs from
running.

 

[Peter Foldes]

Make sure MacAfee is not running and the email integration is disabled. Also try deleting in Safe mode using the tool they supplied

 

[Guest]

How do I stop McAfee from running? By removing it with 'Remove Programs'? And
how do I disable email integration?

 

[Guest]

It's a long time since I used it so my terminology may be wrong but I'm sure
you'll get my drift!

Right-click the icon in the system tray, which should open the security
center (or similar wording). Now stop/exit/disable any of the modules that
are running.

 

[Guest]

McAfee doesn't give option of disabling it; maybe it did in the good old days.

 

[Guest]

I don't know if you've already solved your problem but I just now solved the
same one you are having. You can stop Mcafee by going into the internet
option on your internet and turning off the phishing filter. That should stop
it. Sorry if this came too late for you!

 

[Guest]

Thanks all who responded. I got rid of McAfee (100 bucks, 3-yr contract down
the drain) and installed Avast. Now running smoothly and keeping my fingers
crossed.