Removing Exchange account in Outlook!!!

[Guest]

My cousin's computer he got from a friend that was connected to an Exchange
server, but now it is not. He is unable to remove the Exchange account due to
this popup: "Your MS Exchange server is unavailable. [click Ok, Cancel, or
Retry] When he clicks 'Ok': Unable to open the default email folders. Your
profile is not configured." My question is how to remove the Exchange
profile from his computer without having to reinstall Outlook?

 

[Guest]

Delete the Exchange profile from the registry at
HKCU/Software/Microsoft/Windows NT/Current Version/Windows Messaging
Subsystem/Profiles. Then look for a key with the same name as the Exchange
profile and delete the entire key. If no Exchange accounts are needed, then
delete all profiles within the profiles key.

 

[Hal Hostetler [MVP-S/U]]

Rather than editing the registry, you should be able to remove the Exchange
Server service from the Outlook profile from 'Control Panel| Mail'.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
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