removal of SP4

[Neal]

I had a client install 2000 SP4 but they didn't archive
the files for easy removal. Now they're having an issue
with a backup device which was working fine before SP4. I
need to remove SP4 and troubleshoot from there. Can
anyone point me to a KB article with step by step
procedures for this? Thanks.

 

[Paul]

Go to the conyrol panel and scroll down to sp4
installation, use add remove and this may require a reboot.

 

[Neal]

unfortunately it is not an option in add/remove

-----Original Message-----
Go to the conyrol panel and scroll down to sp4
installation, use add remove and this may require a reboot.
.

 

[Jared]

That is not going to work if he did not backup the files.
The add/remove will not be there.

Jared
http://www.jaredshelp.com

 

[Steve Parry [MVP]]

In

I had a client install 2000 SP4 but they didn't archive
the files for easy removal. Now they're having an issue
with a backup device which was working fine before SP4. I
need to remove SP4 and troubleshoot from there. Can
anyone point me to a KB article with step by step
procedures for this? Thanks.

try a repair install by booting from CD and following the repair
install process... this should return it all to the original CD
version.

 

[Neal]

I think that is my only option at this point Steve.
Hopefully I can get them back to SP1 and then up to SP3
where they were and working fine. Thanks!

 

[Bruce Chambers]

Greetings --

Simply boot from the Win2K installation CD. You'll be offered the
opportunity to delete, create, and/or format the system partition as
part of the installation process. (You may need to re-arrange the
order of boot devices in the PC's BIOS to boot from the CD.)


Bruce Chambers

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