Remote support for Parent's PC

[kissinafool]

Recently purchased a pc for my parents ...
They are not PC savvy ...
Want to maintain their system remotely ...
Both of us have high speed internet (two different ISP
providers)
Both have XP ...

Whats's the best software solution for this without
sacrificing the security on their system?

Thanks in advance!
Kissinafool

 

[Jeffrey Randow (MVP)]

Remote Assistance... If your parents do not use a router, it is even
easier...

Take a look at:
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/remoteassist/default.asp

This will work with both Windows XP Home and Windows XP Professional.

Jeffrey Randow (Windows Net. & Smart Display MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

 

[kissinafool]

Thanks so much ...

-----Original Message-----
Remote Assistance... If your parents do not use a router, it is even
easier...

Take a look at:
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp /remoteassist/default.asp

This will work with both Windows XP Home and Windows XP Professional.

Jeffrey Randow (Windows Net. & Smart Display MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

.