remote desktop-request denied

[cor]

hello, need help figuring out why im getting "request denied" when i try to
test port 3389 at "canyouseeme.org". i have my xp box firewall disabled. i
have a westell dsl router/modem, firewall turned off., ports have been
forwarded to my box ip address. my dsl provider says that i can use remote
desktop, they dont block anything from their end. i have been searching for
weeks now trying to figure out what is blocking. have tried rebooting xp box
and router after changes... anybody know about these routers or what i must
be missing???

 

[Sooner Al [MVP]]

Can you successfully connect to the target Remote Desktop [RDC] host PC from
another PC on your LAN using the target PCs local IP address?

http://theillustratednetwork.mvps.org/RemoteDesktop/TroubleshootingDiagrams/Basic.html

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

This posting is provided "AS IS" with no warranties, and confers no
rights...
The MS-MVP Program - http://mvp.support.microsoft.com

 

[cor]

yes i can...

 

[Sooner Al [MVP]]

If you can connect over your LAN from another PC then that certainly means
the port forwarding scheme in your DSL modem/router is not correct.
Unfortunetly I have no experience with Westell devices. I suggest going to
the Westell forum on the DSLReports site and see if you can get help.

http://www.dslreports.com/forum/westell

Good luck...

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

This posting is provided "AS IS" with no warranties, and confers no
rights...
The MS-MVP Program - http://mvp.support.microsoft.com