Remote Desktop Problems

[John]

Hi,

I've been having a problem getting remote desktop to work
and I'd appreciate any hints that I can get.

From anywhere within my lan remote desktop works fine.
But when I'm at an outside location I cannot gain access.
Here is a description of my setup:

1. I have a cable modem that is connected to a
router /hub.

2. This router is connected to another router/hub, which
the computer that I'm trying to connect to is connected.
The second router has the same subnet mask and has is
assigned the the ip address 192.168.1.200 from the first
router. The firewall is disabled altogether on the second
router but firewall remains active on the first.

3. I have set port forwarding on the first router (the
one connected to the cable modem) so that port 81 (my web
server runs on port 81) and port 3389 is routed to
192.168.1.200. which is the IP address of the second
router.

4. On the second router, I have set port forwarding for
ports 81 and 3389
to the address of the computer I want to connect to.


Now with that setup from anywhere within my lan I can
connect to my pc. But when I try to access from a remote
location outside of my lan I'm able to get to the Remote
Desktop login web page but I get an error message saying
that my computer could not be found when I enter my
machine's IP address. I've tried entering
both my machines IP directly and the ip of the second
router. Both methods fail.

I've also tested the setup with just one router and I get
exactly the same result.

Does anyone have any tips or see a problem in my set up?
I appreciate any help.

Thanks!

 

[Ken Wickes [MSFT]]

Are you using the public IP address of the first router?

 

[Guest]

I get to the Remote Desktop login page via my WAN IP
address. I enter 192.168.1.200 as the computer I want to
connect to, which is the IP that the second router is
connected to.

-----Original Message-----
Are you using the public IP address of the first router?


--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Hi,

I've been having a problem getting remote desktop to work
and I'd appreciate any hints that I can get.

From anywhere within my lan remote desktop works fine.
But when I'm at an outside location I cannot gain access.
Here is a description of my setup:

1. I have a cable modem that is connected to a
router /hub.

2. This router is connected to another router/hub, which
the computer that I'm trying to connect to is connected.
The second router has the same subnet mask and has is
assigned the the ip address 192.168.1.200 from the first
router. The firewall is disabled altogether on the second
router but firewall remains active on the first.

3. I have set port forwarding on the first router (the
one connected to the cable modem) so that port 81 (my web
server runs on port 81) and port 3389 is routed to
192.168.1.200. which is the IP address of the second
router.

4. On the second router, I have set port forwarding for
ports 81 and 3389
to the address of the computer I want to connect to.


Now with that setup from anywhere within my lan I can
connect to my pc. But when I try to access from a remote
location outside of my lan I'm able to get to the Remote
Desktop login web page but I get an error message saying
that my computer could not be found when I enter my
machine's IP address. I've tried entering
both my machines IP directly and the ip of the second
router. Both methods fail.

I've also tested the setup with just one router and I get
exactly the same result.

Does anyone have any tips or see a problem in my set up?
I appreciate any help.

Thanks!

.

 

[Ken Wickes [MSFT]]

Anything with 192.168 is not a public internet address.

I assume your network looks something this

Internet
|
First Router(1.2.3.4 WAN, 192.168.0.1 LAN)
|
Second Router(192.168.0.5 WAN, 192.168.1.1 LAN)
|
PC (192.168.1.16)

In this example to connect to the PC from the Internet means connecting to
1.2.3.4 and you need port mappings on each router.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

I get to the Remote Desktop login page via my WAN IP
address. I enter 192.168.1.200 as the computer I want to
connect to, which is the IP that the second router is
connected to.

-----Original Message-----
Are you using the public IP address of the first router?


--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Hi,

I've been having a problem getting remote desktop to work
and I'd appreciate any hints that I can get.

From anywhere within my lan remote desktop works fine.
But when I'm at an outside location I cannot gain access.
Here is a description of my setup:

1. I have a cable modem that is connected to a
router /hub.

2. This router is connected to another router/hub, which
the computer that I'm trying to connect to is connected.
The second router has the same subnet mask and has is
assigned the the ip address 192.168.1.200 from the first
router. The firewall is disabled altogether on the second
router but firewall remains active on the first.

3. I have set port forwarding on the first router (the
one connected to the cable modem) so that port 81 (my web
server runs on port 81) and port 3389 is routed to
192.168.1.200. which is the IP address of the second
router.

4. On the second router, I have set port forwarding for
ports 81 and 3389
to the address of the computer I want to connect to.


Now with that setup from anywhere within my lan I can
connect to my pc. But when I try to access from a remote
location outside of my lan I'm able to get to the Remote
Desktop login web page but I get an error message saying
that my computer could not be found when I enter my
machine's IP address. I've tried entering
both my machines IP directly and the ip of the second
router. Both methods fail.

I've also tested the setup with just one router and I get
exactly the same result.

Does anyone have any tips or see a problem in my set up?
I appreciate any help.

Thanks!

.