Remote Desktop Printing - HP PSC 900 series

[EoinC]

I've read every post I can find on this topic, and I have succeeded in
getting local and network printers (including a HP 3320 all-in-one)
for remote desktop clients working across a VPN using Win2K Server
terminal services. The tips that helped me were:

Don't use the old Terminal Services client - download the Remote
Desktop client instead
Install the same print driver on both client and server
If the printer is an all-in-one device, you need to make a registry
change on the client, and reboot (see Printers That Use Ports That Do
Not Begin With COM, LPT, or USB Are Not Redirected in a Remote Desktop
or Terminal Services Session
http://support.microsoft.com/?kbid=302361)

However, I still have just one all-in-one printer, a HP PSC 950, that
won't work properly. It prints a test page locally, and it is
auto-created in the user's remote desktop, but it only prints a blank
page. The result is the same whether the client is Win2K or WinXP.

Any suggestions?

EoinC

 

[EoinC]

The registry change is detailed in the KB article
(http://support.microsoft.com/?kbid=302361).

One other tip which may help is to make sure that printer redirection
is also be switched on at the server side. It's not on by default, I
think.

To do this: in the administrative tool Terminal Services
Configuration, select Connections in the left pane. Right click
RDP-Tcp in the right pane and choose Properties. On the Client
Settings tab, ensure the "Connect client printers at logon" box is
checked.

Can anyone suggest why my PSC 950 will only print blank pages from the
remote desktop?

EoinC

 

[John Levy]

Hi,

I went to the RDP-Tcp properties box and tabbed the client
setting and found that there is a section
called "Connection"

Under that heading are 4 check boxes.

The primary box is labled:

"Use connection settings from user settings."

When checked it overrides the other 3 options in the table
and greys them out.

"Connect client drives at logon" this remains grey anyway.
"Connect client printers at logon"
"Default to main client printer"

I can uncheck the primary option and make decisions on the
others (except the drives) either positive for negative
but when the primary box is checked again they go grey
again. However the boxes remain either checked or
unchecked depending on which way I left them.

Exactly which is correct? I am logging on via remote
desktop with full admin. permissions. This is not my box
but a customer installation.

Any help?

I also posted another article here regarding KB article
302361. Comments there would be helpful as well.

John

 

[Vera Noest [MVP]]

There's no right or wrong here, it's a matter of choosing how you
want to set this up:

If you uncheck the first box "Use connection settings from user
settings", then the settings in the boxes below will be applied
server-wide, i.e to all clients.
If you need different settings for different users, then check the
first box, and make the settings for the individual users in their
user account. This is not used very often, because it is difficult
to manage.

To enable printer redirection for all clients, uncheck the first
box and check the boxes about the printer redirection.

Are you the poster that started this thread? Because if you are,
this is not going to solve your problem.
If a printer is autocreated but doesn't print properly, the driver
is not TS-compatible.
In that case, map the printer to a native driver. Check

239088 - Windows 2000 Terminal Services Server Logs Events 1111,
1105, and 1106
http://support.microsoft.com/?kbid=239088