Remote desktop issues

[Guest]

We are migrating from terminal server 2000 to 2003 (two separate servers).
Our PC's are running either win2K SP4 or XP SP2.

We are using Terminal server client to launch the applications on both
servers.

When we exit the application on the 2000 server the session terminates and
the window closes, returning the user back to the local desktop.

When we exit the application on the 2003 server the session disconnects and
we are left with a title bar and a blank screen. The only way out of the
session is to click the X to close the window. We then receive a popup box
labeled " Disconnect Windows Session" informing us that our program will
continue to run until we re-connect. When we try to re-connect the
connection hangs and must be cleared on the server.

My question... How can I recreate the windows 2000 behavior on our winows
2003 server?

Thanks

Tim Marvin

 

[Vera Noest [MVP]]

Means that a process is still running in the sessions, preventing
it from closing.
Can you check in Task Manager on the server which processes are
active in the sessions, after the user has closed the application
and sees only the blank desktop?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

 

[Guest]

There are five processes running after we exit the application:
csrss.exe
winlogon.exe
rdpclip.exe
knlwrap.exe
ikernel.exe

Thanks
Tim Marvin

 

[Vera Noest [MVP]]

What are knlwrap.exe and ikernel.exe???
Have you checked your server for viruses and spyware?
The files seem to have something to do with InstallShield, and a
failed installation. Maybe the user tried to install something and
didn't have enough permissions to complete the installation?

There seems to be a lot of reports on Google. Just one example:

http://www.msfn.org/board/index.php?
s=fc2fa7c40487b3c761eb91be76d703f1&showtopic=17705

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___