remote desktop issues via Microsoft VPN

[Guest]

Hi,

I'm connecting to my office from home via Microsoft VPN. The vpn is working
fine. However, on my laptop (wireless) when I try remote desktop to any of
my servers I'll get a black screen, then this error 'the network connection
has been broken....'

The weird thing is that it's working fine on my pc (wire). Both vpn and
remote desktop work great.

The only difference between them is wireless vs. wire connection. I found
an article on the web regarding lower the encryption on my server, but that
didn't help.

Any thoughts will be appreciated! Thanks in advance.

AP

 

[Robert L [MVP - Networking]]

You may try to re-set MTU size. This search result may help,

Black screen when rdp over vpn Problem: When he tries to RDP to the server he gets the blank screen and the ... Resolution: Use the ping to test and lower MTU. Finally, We reduce MTU from ...
www.howtonetworking.com/casestudy/mtu1.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Hi,

I'm connecting to my office from home via Microsoft VPN. The vpn is working
fine. However, on my laptop (wireless) when I try remote desktop to any of
my servers I'll get a black screen, then this error 'the network connection
has been broken....'

The weird thing is that it's working fine on my pc (wire). Both vpn and
remote desktop work great.

The only difference between them is wireless vs. wire connection. I found
an article on the web regarding lower the encryption on my server, but that
didn't help.

Any thoughts will be appreciated! Thanks in advance.

AP

 

[Guest]

Thanks Robert for your responding. I'll give it a try tonight, will keep you
posted.

 

[Guest]

That works. I lower the MTU for both ProtocolType and TunnelType to 1300 and
1200 accordingly. Thank you very much for your respond.

AP

 

[Robert L [MVP - Networking]]

Thank you for the update.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
That works. I lower the MTU for both ProtocolType and TunnelType to 1300 and
1200 accordingly. Thank you very much for your respond.

AP