Remote Desktop Connection

M

mommabear

I have Windows Vista at home and am trying to connect to my office's terminal
server so I can work from home. I have tried through Windows Explorer as
well as Foxfire and I can't get it to work. My co-workers are not having
problems, so we're assuming it's because I have Vista. Suggestions?
 
C

cheen

try turning off your firewall and connecting

the terminal services normally use the 3398 port, so if it works without the
firewall you will need to make an outgoing exception in your firewall to
allow this port to be open
 
J

Jethro

News for me is that you say "you have tried through Windows Explorer and
Firefox" !

To connect to a terminal server or remote desktop server, you use the remote
desktop client built into Vista and XP. This is one part of Vista that still
works as well as XP.

Find the client in Start>All Programs>Accessories>Remote Desktop
Connections.

Drop in IP address of your office firewall where you have 3389 mapped
through, user and password and that it, you're in!

Good luck.

Kindest

David
 
C

cheen

Terminal server has a web based log in also... if you enable this you can in
fact log in via a browser

I have done this
 
J

Jethro

If co-workers are connecting, I assume they have firewall mapped and
working. No need for firewall mapping at client end, that is all taken care
of.

Yes you can set up browser compatibility through the host's IIS. But how
likely is that?

My money is on using wrong client program.

:blush:)

... if I were a gambler that is.

Jethro
 
M

mommabear

cheen said:
try turning off your firewall and connecting

the terminal services normally use the 3398 port, so if it works without the
firewall you will need to make an outgoing exception in your firewall to
allow this port to be open





Tried it, doesn't help, but thanks anyway!
 
M

mommabear

Jethro said:
News for me is that you say "you have tried through Windows Explorer and
Firefox" !

To connect to a terminal server or remote desktop server, you use the remote
desktop client built into Vista and XP. This is one part of Vista that still
works as well as XP.

Find the client in Start>All Programs>Accessories>Remote Desktop
Connections.

Drop in IP address of your office firewall where you have 3389 mapped
through, user and password and that it, you're in!

Good luck.

Kindest

David





Sorry, I meant "Internet" Explorer. I have also tried accessing through the start menu/ accessories/ remote... as you suggest. Doesn't seem to matter.
 
C

cheen

But how likely is that?

Very likley that this is indeed the case. Companies use web based clients
all the time, they are probably using windows server.
 
M

mommabear

Jethro said:
News for me is that you say "you have tried through Windows Explorer and
Firefox" !

To connect to a terminal server or remote desktop server, you use the remote
desktop client built into Vista and XP. This is one part of Vista that still
works as well as XP.

Find the client in Start>All Programs>Accessories>Remote Desktop
Connections.

Drop in IP address of your office firewall where you have 3389 mapped
through, user and password and that it, you're in!

Good luck.

Kindest

David





I'm afraid you've lost me... "your office firewall where you have 3389 mapped
through" ???
 
C

cheen

he means that the remote server must have the port 3389 forwarded already
and only that one needs to be forwarded, and it must be like that since
other people are connecting.

Here is probably the problem, the terminal server sends an ACTIVEX control
that should be downloaded and installed, by a notification on the browser,
you have to be admin for this to appear and work

the full name of this active x control is called "Microsoft Terminal
Services Advanced Client (TSAC) ActiveX control"

And since it is active X it cannot work in FireFox, only in IE

now that I have given you a possible cause go to this newsgrou that is
specialized in terminal server problems
and post your problem with as many details as possible..

microsoft.public.windowsxp.work_remotely

Dont forget to mention you are on Vista.
 

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