May I suggest to you downloading logmein.com onto your remote computer. If
you go there and sign up for a account you can download the software onto
the computer that you want to control and then you can take control of your
computer from your web browser.You can evern disable the it for peole to
control while you are in control of it. you can also make the screen go
black so they can not see what you are doing. you can also chat with them.
there are a bunch of features I use it and i love it.
https://secure.logmein.com/home.asp?lang=en. Let me know what you do.
Christopher M. Perkins
(e-mail address removed)