B
Bagger Vance
I looked at the messages on remote assistance, but don't think any of them
are dealing with the same issue that I am having. I have two computers on
the same network that I'm trying to use Remote Assistance with over the
Internet connection. Once this is set up, I will be taking one of the
computers to my Mom's house and will then hopefully be able to help her when
she gets in trouble.
If I use Windows Messenger 4.7 or MSN Messenger 7.5, I can request remote
assistance. When the responding computer accepts, nothing happens. The
inviting computer continues to say that it is pending a response and nothing
happens on the responding computer.
I also tried to do this through Help & Support using the Send and Email, but
when the email arrives and the link in it is clicked, it goes to a Microsoft
page saying there is no such page.
I have disabled Norton Internet Security on both machines.
Recently I maded changes to some of the Windows Services and am wondering if
that affected anything, but I don't really think this was working before.
Does anyone know which services are required for Remote Assistance?
This is driving me crazy, so I would be grateful for any help.
-VJ
are dealing with the same issue that I am having. I have two computers on
the same network that I'm trying to use Remote Assistance with over the
Internet connection. Once this is set up, I will be taking one of the
computers to my Mom's house and will then hopefully be able to help her when
she gets in trouble.
If I use Windows Messenger 4.7 or MSN Messenger 7.5, I can request remote
assistance. When the responding computer accepts, nothing happens. The
inviting computer continues to say that it is pending a response and nothing
happens on the responding computer.
I also tried to do this through Help & Support using the Send and Email, but
when the email arrives and the link in it is clicked, it goes to a Microsoft
page saying there is no such page.
I have disabled Norton Internet Security on both machines.
Recently I maded changes to some of the Windows Services and am wondering if
that affected anything, but I don't really think this was working before.
Does anyone know which services are required for Remote Assistance?
This is driving me crazy, so I would be grateful for any help.
-VJ