Remote Assistance / Group Policy

[Meinhard]

In the Group Policy Editor (gpedit.msc) in Administrative
Templates/System/Remote Assistance I found an entry Offer Remote Assistance.
There I found the following description:

Use this policy setting to determine whether or not a support person or
IT admin (who is termed the "expert") can offer remote assistance to
this computer without a user explicitly requesting it first via a
channel, e-mail, or instant messenger.

Has anybody tried to do this and does anybody know what to do to start a
session without an explicitly requesting from the remote computer?

thanks in advance

Meinhard

 

[S.Sengupta]

Please go through:-
'How to Use Offer Remote Assistance'
http://support.microsoft.com/?kbid=308013

'Overview of Remote Assistance in Windows XP'
http://support.microsoft.com/kb/300546

'How can I offer Remote Assistance in Windows XP and Windows Server 2003?'
http://www.petri.co.il/offer_remote_assistance_in_windows_xp.htm

regards,
ssg MS-MVP