remote access on company lan

G

Guest

I work for a company that has a large Lan. I was having trouble with a
desktop and called our helpdesk. He asked for the IP address and within
seconds, he was logged in remotely operating my desktop.

How can this be done???

Desktop is a Win 2000 Pro. When I am connected through VPN to the Lan, I
can ping the desktop's IP.

Any suggestions??
 
G

Guest

help me out......VNC???
what is it? Treat me like an idiot and explain it all to me.
Thanks
 

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