Remote Access Connection Manager faliure on win2kPro

[Guest]

Hi

I have MS Windows 2000 Professional. I'm not able to start the Remote Access
Connection Manager Service. I get the follolwing message when i try to start
it:

"Windows could not start Remote Acess Connection Manager on local computer.
For more info, review the System Event Log. If this is a non-Microsoft
service, contact the service vendor, and refer to the service-specific error
code 1717"

I've already checked that the dependant Telephony service is already started
on my computer.

This is causing me a lot of grief because i cannot connect to the network at
my work via our own VPN software. Even when i try to use Dial-up Preferences
under Network and Dial-up Prefernces, i get the following error:
"Cannot load the Remore Access Connection Manager service.
Error 711: The Remote Access Connection Manager could not start. .."

I've researched the knowledge base extensively and i find very little help -
most of the help is for windowsXP. The only solution suggested for this
problem in the knowledge base archives, is to remove and reinstall the Remote
Access Connection Manager. But i cannot find any way to reinstall this
service on windows 2000.

All helpdesk personell at my work suggest that i reintall windows, but i
believe there's got be a better and less brute force of a way to fix this
problem. Can anyone help me with figuring out how to solve this problem
and/or reinstall this service?

Thanks
Anita

 

[Guest]

fyi my vpn connection was working fine until last week when i tried to
download "nero" - the download failed and with it the RACM seemed to have
crashed as well.

and btw i have SP4 installed on my machine.

/a

 

[Chetan Raghavendra [MSFT]]

"Windows could not start Remote Acess Connection Manager on local computer.

For more info, review the System Event Log. If this is a non-Microsoft
service, contact the service vendor, and refer to the service-specific
error
code 1717"

What does the System Event Log say? Can you paste that information here?

--
Thanks
Chetan
(e-mail address removed)

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[sin9pr]

WOW!
I am also having the same problem! It happened when I set
up the VPN for work too! I am running W2K Prof on a
Linksys Wireless AP Router. (Which the wireless network
was running fine on before this incident - with 2 comps
and 2 wireless NICs for connection to them). My Remote
Access Auto Connection Manager now does not start manually
on it's own. I also have not found anything, except that
MS is going to send in the next service pack a fix. Has
anyone found out this information on how to reinstall this
IIS - Remote Access Auto Connection Manager? So that it's
not something we have to go start ourselves?

Please help us!!!

PS - I dont get the error message, but my internet
Wireless connection is inoperable becuase this service is
not started. I can connect directly through my USB
connection with the cable modem, but not with wirless.
ughh...

grrr...

(e-mail address removed), Erik