Reinstalling over and over and over

[drewa2]

I just bought a refurbished Dell P360 with a 3.2 GHz processor. There
was little installed on it, so I downloaded windows updates including
sp2 and sp3. Video drivers were needed so i installed that. It had a
Creative Audigy 2 audio card, I downloaded the driver for that from
creative. My problem: I keep having to uninstall and reinstall things.
My Dell USB keyboard had to be reinstalled once or twice so i swapped
in my older Dell keyboard, now working. After installing the game
Spore I had to reinstall the sound (and the USB jack keyboard). I have
had this computer less than a week and it is getting tiresome. Any
thoughts? Is it an audio driver issue? Maybe I should uninstall SP3?
Will it happen again and again? My kids are gonna hate this if so!

 

[Buffalo]

I just bought a refurbished Dell P360 with a 3.2 GHz processor. There
was little installed on it, so I downloaded windows updates including
sp2 and sp3. Video drivers were needed so i installed that. It had a
Creative Audigy 2 audio card, I downloaded the driver for that from
creative. My problem: I keep having to uninstall and reinstall things.
My Dell USB keyboard had to be reinstalled once or twice so i swapped
in my older Dell keyboard, now working. After installing the game
Spore I had to reinstall the sound (and the USB jack keyboard). I have
had this computer less than a week and it is getting tiresome. Any
thoughts? Is it an audio driver issue? Maybe I should uninstall SP3?
Will it happen again and again? My kids are gonna hate this if so!

If you have the System Disk, why don't you just F-disk and Format and
reinstall the Operating System so that you have a clean install?
Or, if no one comes up with an acceptable solution, perhaps you could get a
refund.

Have you checked all connections and reseated the vid,sound,pci, and ram
cards.
If you get an error message, perhaps you could post it so that there is more
to work with.
Buffalo

 

[Leonard Grey]

We say it again and again in these newsgroups: The first you do when you
acquire a used computer - even if it comes from dear old granny - is to
erase the hard disk and reinstall everything. It's the only way to know
for sure that the computer is not plagued by misconfiguration and/or
malware.

[If someone buys a computer without installation media for the software,
they only bought half a computer.]

Does Dell offer a warranty on its refurbished computers?