Reinstalling Office 2007 Enterprise

[Alan]

I recently installed the trial version of Office 2007. After purchase of the
same product I uninstalled the trial, rebooted, then proceeded to install the
purchased version. The install completed successfully.

However, when I load any of the office products I get the pop up saying
"configuring Microsoft Word/Excel etc". This process takes about 5 minutes
(no exaggeration). This happens every time I start the application.

I've since tried to uninstall the product as well as remove registry entries
as per Knowledge Base article: KB928218 to no avail. What I have noticed is
that there are hundreds of registry keys in the HKEY_CLASSES_ROOT hive that
belong to office to which I have no permissions to view, modify or delete.

 

[John Inzer]

I recently installed the trial version of Office 2007. After
purchase of the same product I uninstalled the trial, rebooted, then
proceeded to install the purchased version. The install completed
successfully.

However, when I load any of the office products I get the pop up
saying "configuring Microsoft Word/Excel etc". This process takes
about 5 minutes (no exaggeration). This happens every time I start
the application.

I've since tried to uninstall the product as well as remove registry
entries as per Knowledge Base article: KB928218 to no avail. What I
have noticed is that there are hundreds of registry keys in the
HKEY_CLASSES_ROOT hive that belong to office to which I have no
permissions to view, modify or delete.

============================
Just wondering if you have any earlier
versions of MS Office installed?

--

John Inzer
Digital Media MVP

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