T
Tom _Hyde
I have recently tried to use the Windows XP SP2 system disk in order to
reinstall Windows on my laptop.. The first time I used the telephone
assisted support method which required me to type in nine six-digit numbers
dictated over the telephone in order to authenticate my disk. I managed to
do that and the process insisted on a complete download and warned me that
after installation the first boot-up of Windows would take much longer than
normal. In fact, after two hours of looking at the black Windows XP
opening screen, carrying the message "Please wait...", I switched-off the
computer then switched it on again. The computer booted-up and I was able
to use it normally, except for IE6 and AVG Antivirus. I have used it in
that condition for several days but I always receive the message that there
are Windows Updates available for download but the computer is unable to
download them. Not only that, the hard disk continually clicked,
indicating that it was being read or written to.
This morning I decided to try a Repair/Reinstall of Windows but the program
did not offer the option and I followed the procedure for a complete
reinstall. This is continuing now and all of the downloads are
complete and the computer has re-booted. However, after waiting for
about 30 minutes I am still looking at a black screen carrying the message
"Please wait....."
Has anybody got any idea how long I should wait before the booting-up will
be complete, or should I close down the computer and re-start manually as I
did last time?
p.s. I am sending this message from my desktop.
T.Hyde
reinstall Windows on my laptop.. The first time I used the telephone
assisted support method which required me to type in nine six-digit numbers
dictated over the telephone in order to authenticate my disk. I managed to
do that and the process insisted on a complete download and warned me that
after installation the first boot-up of Windows would take much longer than
normal. In fact, after two hours of looking at the black Windows XP
opening screen, carrying the message "Please wait...", I switched-off the
computer then switched it on again. The computer booted-up and I was able
to use it normally, except for IE6 and AVG Antivirus. I have used it in
that condition for several days but I always receive the message that there
are Windows Updates available for download but the computer is unable to
download them. Not only that, the hard disk continually clicked,
indicating that it was being read or written to.
This morning I decided to try a Repair/Reinstall of Windows but the program
did not offer the option and I followed the procedure for a complete
reinstall. This is continuing now and all of the downloads are
complete and the computer has re-booted. However, after waiting for
about 30 minutes I am still looking at a black screen carrying the message
"Please wait....."
Has anybody got any idea how long I should wait before the booting-up will
be complete, or should I close down the computer and re-start manually as I
did last time?
p.s. I am sending this message from my desktop.
T.Hyde