recovery/restore

[Guest]

i purchased my computer from bestbuy about a year ago it came with home
edition i recently did a recovery and it didnt work right so i tried it again
it did work only i lost all my stuff like works task launcher my burning
program everythingwhat can i do

 

[Shenan Stanley]

i purchased my computer from bestbuy about a year ago it came with
home edition i recently did a recovery and it didnt work right so i
tried it again it did work only i lost all my stuff like works task
launcher my burning program everythingwhat can i do

Did the instructions/documentation/explanation from the "geek squad" inform
you this recovery would be of the destructive type?
Can you restore from your periodic backups - so the loss is not quite as
great?
Do you have other media (CDs/DVDs/Installation files saved to other media)
you can use to reinstall your other applications?
Did you contact Best Buy?