Recovery Console Password?

A

ALF

Problem 1:
My Windows-XP Home system has a virus (Downloader.Stubby.A) infecting one of
the files in
the hidden system folder "System Volume Information". I have an AVG removal
tool to clean this virus, but it cannot access this folder.

Anyone know how to cleaning this virus?

Problem 2:
I wanted to try to access the infected file using the Windows-XP Recovery
Console... Installed
Console.... It boots up ok, but when I try to use the console, it asks for
"the Administrator password". I am stumped here. (Note: I have a user
Administrator account, but it's password doesn't work.)

Anyone help here?

More Information:
I noticed that, if you try to create an Windows-XP Home account named
"Administrator", the system says that one already exists, yet none is
displayed in the list. Does this mean that there is a factory
"Administrator" account?
 
C

Carey Frisch [MVP]

The virus has infected your System Restore folder.
You'll need to turn-off System Restore, reboot, then turn it back on.
One cannot delete an individual Restore Point....it's all or nothing.

How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310405&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------------


| Problem 1:
| My Windows-XP Home system has a virus (Downloader.Stubby.A) infecting one of
| the files in
| the hidden system folder "System Volume Information". I have an AVG removal
| tool to clean this virus, but it cannot access this folder.
|
| Anyone know how to cleaning this virus?
|
| Problem 2:
| I wanted to try to access the infected file using the Windows-XP Recovery
| Console... Installed
| Console.... It boots up ok, but when I try to use the console, it asks for
| "the Administrator password". I am stumped here. (Note: I have a user
| Administrator account, but it's password doesn't work.)
|
| Anyone help here?
|
| More Information:
| I noticed that, if you try to create an Windows-XP Home account named
| "Administrator", the system says that one already exists, yet none is
| displayed in the list. Does this mean that there is a factory
| "Administrator" account?
|
|
 

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