Recovery CD

[Beth]

I need to do a system recovery but can't get the cd I
received with the machine to auto boot.Any help would be
appreciated.

 

[R. C. White]

Hi, Beth.

What make and model computer? What does the CD-ROM label say?

You should have received a full WinXP CD-ROM with your new computer, but
some OEMs furnish only a recovery CD with less than all that you need. If
you tell us which computer you bought, some of us will likely recognize it
and know what is typically in the bundle from that vendor. Once we know
what you have - and don't have - we can give you some advice.

RC

 

[Mike Brannigan [MSFT]]

R.C

Please be advised that your statement

You should have received a full WinXP CD-ROM with your new computer, but
some OEMs furnish only a recovery CD with less than all that you need.

Is not correct - the user should not have received a full Windows XP CD form
the OEM. The OEM is only required to provide you a way to restore the
machine to as shipped from factory. This may be a destructive restore CD, a
non destructive recovery CD or even images on hidden partitions.
All are provided to get a PC back to a stable state as it was shipped.

Since the original posted that they need to do a "system recovery" then the
method provided by the OEM is fine.
The Recovery CD provided may not necessarily be bootable - it may be
triggered by a BIOS option or another key pressed at boot time.
The originial poster just needs to consult the manuals provided with their
PC or contact the OEM for support on the use of their recovery process.


--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

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[Mike Brannigan [MSFT]]

I need to do a system recovery but can't get the cd I
received with the machine to auto boot.Any help would be
appreciated.

Beth,

Since want to do a "system recovery" then the method provided by the OEM
should be fine.
The Recovery CD provided may not necessarily be bootable - it may be
triggered by a BIOS option or another key pressed at boot time.
You just need to consult the manuals provided with your PC or contact the
OEM for support on the use of their recovery process.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

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[Guest]

Mike,

It it neccessary to be anal about this? Just state the
fact that the xp cd didn't come with oem, not a whole
book that I could use in the bathroom to wipe my arse
with.

 

[Mike Brannigan [MSFT]]

Mike,

It it neccessary to be anal about this? Just state the
fact that the xp cd didn't come with oem, not a whole
book that I could use in the bathroom to wipe my arse
with.

I believe my post to the original poster provided the right advice, since
she does not need a full Windows XP she since she is not doing a repair
install, but actually asked about a system restore.
Simple stating as you suggest that her OEM machine did not come with a
Windows XP would not have helped the original poster, since she is already
probably aware of this and is trying to use the OEM provided media and
required assistance on that, not some taut unhelpful response as you
suggest.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

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[Mad Max]

Well said Mike.
Mad Max

I believe my post to the original poster provided the right advice, since
she does not need a full Windows XP she since she is not doing a repair
install, but actually asked about a system restore.
Simple stating as you suggest that her OEM machine did not come with a
Windows XP would not have helped the original poster, since she is already
probably aware of this and is trying to use the OEM provided media and
required assistance on that, not some taut unhelpful response as you
suggest.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

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[The Unknown P]

Your statement regarding the OEM OS recovery disk is not
entirely true Mike. The statement you make depends solely
upon the Country you live in and the local laws regarding
consumer protection. For instance if a machine is sold in
Canada with an OEM XP OS then the manufacturer must
provide a recovery disk that will allow the user to
reinstall XP to it's "as shipped" condition. This would in
fact mean that a complete XP OS CD if installed on the
machine would have to be provided. That's the case with my
OEM recovery disk. It is a complete copy of XP complete
with all the bells and whistles as well as the extra
hidden tools. Laws are becomming much more stringent and
better protect the consumer. Have fun.

 

[Michael Stevens]

Your statement regarding the OEM OS recovery disk is not
entirely true Mike. The statement you make depends solely
upon the Country you live in and the local laws regarding
consumer protection. For instance if a machine is sold in
Canada with an OEM XP OS then the manufacturer must
provide a recovery disk that will allow the user to
reinstall XP to it's "as shipped" condition. This would in
fact mean that a complete XP OS CD if installed on the
machine would have to be provided. That's the case with my
OEM recovery disk. It is a complete copy of XP complete
with all the bells and whistles as well as the extra
hidden tools. Laws are becomming much more stringent and
better protect the consumer. Have fun.

What makes it mandatory that a XP CD be supplied when Restore media [either
in the form of CD or hard drive partition] that returns the system to it's
original shipped state is provided? The use of the XP CD WILL NOT return the
system to it's original shipped state and would not fit the "as shipped"
condition you state above.
--

Michael Stevens MS-MVP XP
(e-mail address removed)
http://michaelstevenstech.com
For a better newsgroup experience. Setup a newsreader.
http://michaelstevenstech.com/outlookexpressnewreader.htm

 

[Larc]

| R.C
|
| Please be advised that your statement
|
| > You should have received a full WinXP CD-ROM with your new computer, but
| > some OEMs furnish only a recovery CD with less than all that you need.
|
| Is not correct - the user should not have received a full Windows XP CD form
| the OEM. The OEM is only required to provide you a way to restore the
| machine to as shipped from factory. This may be a destructive restore CD, a
| non destructive recovery CD or even images on hidden partitions.
| All are provided to get a PC back to a stable state as it was shipped.

I definitely wouldn't buy any computer that didn't come with at least an OEM XP
CD. If everybody would adopt that attitude, it wouldn't be long before the
major computer manufacturers would decide to become honorable for a change and
stop screwing their customers in the OS department.

Of course, I've always been more than a bit suspicious that Microsoft is behind
this "no XP CD" practice. If somebody is stuck with partial XP on a recovery CD
— or worse yet with only an OS image in a hidden partition on a hard drive
that's subject to failure — Microsoft stands a much better chance of selling a
new copy of XP to somebody who's already paid for it once but can't use what
they have.

Larc



§§§ - Please raise temperature of mail to reply by e-mail - §§§

 

[Mike Brannigan [MSFT]]

Your statement regarding the OEM OS recovery disk is not
entirely true Mike. The statement you make depends solely
upon the Country you live in and the local laws regarding
consumer protection. For instance if a machine is sold in
Canada with an OEM XP OS then the manufacturer must
provide a recovery disk that will allow the user to
reinstall XP to it's "as shipped" condition. This would in
fact mean that a complete XP OS CD if installed on the
machine would have to be provided. That's the case with my
OEM recovery disk. It is a complete copy of XP complete
with all the bells and whistles as well as the extra
hidden tools. Laws are becomming much more stringent and
better protect the consumer. Have fun.

Yes - as I said (did you read my post at all?) they must provide a method of
returning the machine to as shipped from the factory - that is the exact
purpose of a Recovery CD - it would not be possible to restore a machine to
as shipped using a regular Windows XP CD. (unless the factory setup is a
standard non OEM configured install in which case they could give you a full
CD as was your case.)

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

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[R. C. White]

Hi, Mike.

Thanks for the correction.

I hope Beth sees all this help. So far, she hasn't posted back with any
further details. Maybe she has now, in fact, read the manuals that came
with the computer and solved her own problem.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP