Recovered PST file "Cannot move item" error when trying to move e-


P

PStryder

Had a corrupt .PST file that recovered successfully using Scanpst.exe. We
are able to open the PST and read the e-mails. The PST is 850 MB

However, if we try to move an e-mail from the recovered PST to the Inbox, or
any other folder in any PST, the error message "Cannot move item" is
displayed.

We can read, re-name, forward, etc the e-mails.

I have tried importing the PST into the Inbox, and I still get the "cannot
move item" error.

My superior will not accept my suggestion of "Back up this PST, use it for
reference, but do not put any new e-mails in it."

I have searched the web high and low, but no answers are forth-coming. I
will not buy a recovery software app unless I know that it will definitely
solve the issue.

Please advise.

OS: XP SP2
Outlook 2007, SP 2
 
Ad

Advertisements

B

Brian Tillman [MVP - Outlook]

Had a corrupt .PST file that recovered successfully using Scanpst.exe. We
are able to open the PST and read the e-mails. The PST is 850 MB

However, if we try to move an e-mail from the recovered PST to the Inbox, or
any other folder in any PST, the error message "Cannot move item" is
displayed.

We can read, re-name, forward, etc the e-mails.

I have tried importing the PST into the Inbox, and I still get the "cannot
move item" error.

My superior will not accept my suggestion of "Back up this PST, use it for
reference, but do not put any new e-mails in it."

Would he also be averse to using a new PST but copying over all the data the
old contains to that the new PST looks exactly like the old PST?
 
P

PStryder

The issue is exactly that we CAN'T move the items OUT OF THE OLD PST.

The error appears whenever we try to move them. We get the message"Cannot
move item."
 
P

Pat Willener

You cannot move these items - how about copy? If you use right-click
drag-and-drop you can select between move and copy.
 
B

Brian Tillman [MVP - Outlook]

The issue is exactly that we CAN'T move the items OUT OF THE OLD PST.

The error appears whenever we try to move them. We get the message"Cannot
move item."

Notice I said "copy", not "move".
 
Ad

Advertisements

Joined
Jul 13, 2014
Messages
1
Reaction score
0
I know this is a really old thread.
But I too am having the same problem as the OP and can not seem to find a solution.
I have a recovered PST file which I can view all the emails. However, If I try to move any item to another folder it gives the error. If I copy, nothing happens. If I export from the recovered PST only the folder structure is exported and when I import that PST to another data file, only the folder structure gets imported, and no emails.
I was wondering what is the solution to this so I can have the recovered email in my inbox.
Thanks
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top